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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (811 reviews)

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4.84

Based on 811 reviews, last reviewed 12th Apr 2025

1150% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

DBS were very helpful and assisted me along the way. DBS were very helpful and assisted me along the way. To add to this, no question went unanswered. Reviewed on: 12th April 2025

Latest lowest rating:

2

Interest rate reductions not sufficient Despite the interest rate cuts by the bank of England the rate the reduction of our mortgage, which is on a variable rate, has been negilgible. Custom... Read more Reviewed on: 11th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contac...

Darlington Building Society Mortgages reviews (811)

Review of the Darlington Building Society, Mortgages:

Porting Mortgage

I had a mortgage port with Darlington, it was a little bit specific as i had to sell my own home and also find a new property to buy so it took a little bit of time however Rebecca at Darlington was brilliant!! cannot thank her enough she made it so easy. 5* Service! Reviewed on: 21st June 2024

DBS were very helpful and assisted me along the way.

DBS were very helpful and assisted me along the way. To add to this, no question went unanswered. Reviewed on: 12th April 2025

Gave a mortgage to pensioner!

Gave a mortgage to me as a retired person which I was unable to get from other banks. Fantastic as enabled to buy my own house for the first time in 20 years! Also got a great deal at a reasonable rate. Reviewed on: 12th April 2025

Reliable good service

The mortgage provided by the Darlington Building Society has been ideal for my needs and when it came up for review I was able to repay some of the capital and get a reasonable rate at a very challenging time. The only downside was several sources of information giving slightly different advice bt that was resolved by speaking to someone. Reviewed on: 12th April 2025

Interest rate reductions not sufficient

Despite the interest rate cuts by the bank of England the rate the reduction of our mortgage, which is on a variable rate, has been negilgible. Customer service has been good with prompt replies to inqueries. Reviewed on: 11th April 2025

Made our dream home ownership possible!

We’re incredibly grateful to the bank for providing us with a loan to help cover the down payment on our first home. Their support made it possible for us to take this important step, and we truly appreciate their assistance throughout the process. Reviewed on: 10th April 2025

Professional, Precise and Personal

Easy to contact, always helpful, uk based staff. Reviewed on: 10th April 2025

Darlington saved our home

Just when we thought there was no hope in our very complicated mortgage to save our home, Darlington processed our application via our amazing mortgage broker. Darlington is not complicated and it was quite stress free. Many thanks again Reviewed on: 9th April 2025

A real understanding of community values

I have had a mortgage with the society for many years. During this time I have switched mortgage deals a number of times to other products provided by the society. I have found the process pretty straight forward to do on my own using the website and through discussion with a member of the customer service team. In the past I have fallen into arrears with my mortgage due to a change in circumstances and whilst I buried my head in the sand for sometime as I was afraid of the repe... Reviewed on: 9th April 2025

Very quick process and always willing to help.

Very quick process and always willing to help. Reviewed on: 9th April 2025

Helpful staff

Easy to get through on telephone and staff so helpful and kind. Every time I have phoned staff always seem to have the answers and do not pass me to another person. Reviewed on: 9th April 2025

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