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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (849 reviews)

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4.84

Based on 849 reviews, last reviewed 17th Apr 2025

1188% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

No issues I never had issues and when I contacted the customer service team they were polite and helpful. I would just say to improve the email communication as... Read more Reviewed on: 17th April 2025

Latest lowest rating:

2

Interest rate reductions not sufficient Despite the interest rate cuts by the bank of England the rate the reduction of our mortgage, which is on a variable rate, has been negilgible. Custom... Read more Reviewed on: 11th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (849)

Review of the Darlington Building Society, Mortgages:

Very poor all round experience

We applied for a mortgage at and was told that we passed for mortgage only to be told at last minute before completion that we now been tuned down, so they strung use along very poor service Reviewed on: 7th October 2016

No issues

I never had issues and when I contacted the customer service team they were polite and helpful. I would just say to improve the email communication as before I called a sent several emails and never had a response but once I called every thing was sorted Reviewed on: 17th April 2025

a very pleasant journey

It has been a very pleasant journey so far. Very good rates and extremely professional team. Reviewed on: 16th April 2025

Have had a lovely experience from start to finish wh...

Have had a lovely experience from start to finish when applying for my Mortage Reviewed on: 16th April 2025

Clear explanations and supportive staff.

Clear explanations and supportive staff. Reviewed on: 16th April 2025

Excellent customer service , amazing rate charges.

Excellent customer service , amazing rate charges. would definitely recommend!. Reviewed on: 16th April 2025

All staff friendly, knowledgeable about products.

All staff friendly, knowledgeable about products. Nothing is to much trouble. Excellent customer service. Reviewed on: 16th April 2025

Fab service for mortgages and easy to contact

Fab service for mortgages and easy to contact Reviewed on: 16th April 2025

Good service and informative thank you for giving re...

Good service and informative thank you for giving reliable information and service Reviewed on: 16th April 2025

Porting with Darlington.

Easy to get through when calling. Staff are knowledgeable and always willing to help. Currently utilising the porting system to move to another property, which is very affordable. Reviewed on: 16th April 2025

I have been with Darlington building society since A...

I have been with Darlington building society since August 2020 and I have always received excellent service. Darlington gave me a mortgage when other lenders wouldn’t. I recently had to speak to Darlington and the 2 officers I dealt with were very helpful. Although they couldn’t solve the problem they gave me information to investigate different avenues. They were very professional. This is a smaller building society but they know how to deliver good customer service. Reviewed on: 16th April 2025

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