Smart Money People Logo
Share this page
Link copied

Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.80
Based on 628 reviews, last reviewed 2nd Mar 2025
32% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
12%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Mortgage cusromer Always helpful, good product, regular updates Reviewed on: 2nd March 2025
Laura M's avatar
Laura M

Latest lowest rating:

1

Keep 60k as for 95LTV is not good for tier 2 visa ho... Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024
Mathess J's avatar
Mathess J
Read all reviews See your review

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (628)

Review of the Darlington Building Society, Mortgages:

Wonderful service

5
I have received excellent service during my application to port my mortgage to the property which I am buying. I felt that I was advised very professionally with Paula really listening to my needs. Reviewed on: 23rd October 2024
Shelagh D's avatar
Shelagh D

I was dealt with by Ann Walpole, was my first time b...

5
I was dealt with by Ann Walpole, was my first time buying a house and I really could not have asked for a better person to help me in the process, went above and beyond for me, kept me in the loop with everything going on, anything else she needed was straight in contact with me. Would recommend herself and DBC to anyone after my experience. Obviously buying for the first time is stressful and an unknown but with Ann she really did help me and I couldn’t have asked for much more. Really appreciate what she has done for me. Reviewed on: 6th January 2025
David H's avatar
David H

Mandy was extremely helpful and lovely to speak with.

5
Mandy was extremely helpful and lovely to speak with. Couldn't have done more for me. It was really great customer service. Reviewed on: 4th January 2025
Laura W's avatar
Laura W

Susann was very helpful and a very pleasant person t...

5
Susann was very helpful and a very pleasant person to talk to she was very helpful Reviewed on: 9th December 2024
David P's avatar
David P

Keep 60k as for 95LTV is not good for tier 2 visa ho...

1
Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024
Mathess J's avatar
Mathess J

In branch service review

5
Always a positive experience whether online or speaking to advisors at the branch. Very helpful and considerate staff with the time to help you as best they can. Reviewed on: 26th November 2024

Many companies trip over the basics, many people tri...

5
Many companies trip over the basics, many people trip up but Darlington are always at the end of the telephone Reviewed on: 26th November 2024
Hilary C's avatar
Hilary C

Cheryl has been very thorough with my application, e...

5
Cheryl has been very thorough with my application, explaining every stage to ensure i understand the process. she is very patient and clearly very knowledgeable re mortgage terms etc Reviewed on: 15th November 2024
Bev 's avatar
Bev

mortgage up for renewal soon and I needed some info..

5
My mortgage is up for renewal soon and I needed some information. The phone call I made cleared up all my queries and worries and was explained in a way that I clearly understood my to proceed in the future. Reviewed on: 14th November 2024
Derek P's avatar
Derek P

In branch service review

4
Overall great service. Only improvement would be additional/better rate for mortgage holders with a very low LTV mortgage. Reviewed on: 11th November 2024

Outstanding Customer Service

5
Paula has been fantastic throughout; patiently explaining everything to us, keeping us informed, and responding immediately to our questions. My husband and I have both been amazed by this superb customer service and often mention it to friends. We would definitely recommend DBS. Thank you. Reviewed on: 11th November 2024
Pam K's avatar
Pam K

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Darlington Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill