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Darlington Building Society: Mortgages reviews

4.80
Based on 628 reviews, last reviewed 2nd Mar 2025
32% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
12%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Mortgage cusromer Always helpful, good product, regular updates Reviewed on: 2nd March 2025
Laura M's avatar
Laura M

Latest lowest rating:

1

Keep 60k as for 95LTV is not good for tier 2 visa ho... Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024
Mathess J's avatar
Mathess J

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (628)

Review of the Darlington Building Society, Mortgages:

Wonderful service from warm people

5
Darlington Building Society have been my mortgage provider since 2020. All my interactions with the Society either by phone or online have been positive and enabling. The staff I have spoken with have been very professional and listened carefully to my needs. On a wider level the whole ethos of their fundamental purpose shines through in their communications via newsletter etc. I would wholeheartedly recommend them in a heartbeat. Reviewed on: 26th February 2025

Mortgage Term Extension.

5
Darlington BS was able to extend our mortgage term for a further two years following our request to do so. This transaction was handled with speed, professionalism and empathy. Many thanks. Reviewed on: 8th November 2024

In branch service review

5
I was apprehensive of the request to extend my mortgage, however it was made very easy as the staff understood my concerns and dealt with me with courtesy and a great deal of understanding. Reviewed on: 4th November 2024

Wonderful service

5
I have received excellent service during my application to port my mortgage to the property which I am buying. I felt that I was advised very professionally with Paula really listening to my needs. Reviewed on: 23rd October 2024

Ann was very personable and professional.

5
Ann was very personable and professional. She was a pleasure to speak with and helped the whole process run smoothly. Thank you Reviewed on: 15th October 2024

In branch service review

5
Fantastic staff, welcoming and excellent value. Reviewed on: 14th October 2024

I highly recommend Darlington!

5
I highly recommend Darlington! Suzanne has a caring, friendly and professional approach and is fast to respond to queries during the application process, which made a huge difference. Fantastic experience! Reviewed on: 13th October 2024

In branch service review

5
Always so polite, friendly and helpful - can't fault them. Reviewed on: 30th September 2024

In branch service review

5
Helpful staff, willing to explain in a friendly way and answering the phone promptly. Reviewed on: 30th September 2024

In branch service review

5
We found Darlington BS very good with its correspondence. Reviewed on: 30th September 2024

In branch service review

5
We have already recommended Darlington BS to friends! Excellent customer service - great communication - kept informed every step of the way (thanks to Suzanne and Cheryl). Reviewed on: 19th September 2024

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