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Darlington Building Society: Mortgages reviews

4.77
Based on 965 reviews, last reviewed 30th Jun 2026
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026
G H's avatar
G H

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (965)

Darlington provided us with an excellent self build...

5
Darlington provided us with an excellent self build loan and helped us to provide a great mortgage after the build. Reviewed on: 7th April 2025

Really helpful Would thoroughly recommend

5
Really helpful Would thoroughly recommend Reviewed on: 7th April 2025

We are loyal customers for our mortgages from Darlin...

5
We are loyal customers for our mortgages from Darlington Building Society due to our salary being paid in USD. Darlington Building Society really do look at the individual when assessing for their mortgages. It’s a very personal touch and much appreciated. I have been dealing with the same mortgage adviser for quite a few years at Darlington and she has been excellent. Darlington have made it possible to remain homeowners when other lenders were not interested in the ‘ hassle ‘ of non UK currency salaries. Reviewed on: 7th April 2025

We had rented our home for 40 years and because our...

5
We had rented our home for 40 years and because our mortgage lady Nadine was able to speak to a person and explain our situation you granted us a mortgage and we own our home which we love Reviewed on: 7th April 2025

Excellent all round

5
Great company, excellent service, very helpful, excellent all round Reviewed on: 7th April 2025

Very Good and quick turnaround.

5
Very Good and quick turnaround. Kept us informed at every stage of the process Reviewed on: 7th April 2025

Darlington have always been a delight

5
Darlington have always been a delight. They're knowledgable about mortgages and helped to find me a deal that worked with my very specific/niche requirements. While they weren't the best value, they did provide me with reassurances that they would support my needs and my requirements and help to make life easier. Reviewed on: 7th April 2025

We have been with the Darlington for 22 years and ea...

5
We have been with the Darlington for 22 years and each time our deal was coming to the end, their advisor was brilliant, talking us through all options and finding the best one for us, and even saved us money and reduced the length of our mortgage. Would and have highly recommended the company. Reviewed on: 7th April 2025

Very helpful

5
They have always been helpful each time I have needed to renew my mortgage, I have been surprised that no mention has ever been made of my age, currently 75 and potentially still 8 years to run, why would I want to go with anyone else? Reviewed on: 7th April 2025

I have a mortgage with Darlington and their communic...

5
I have a mortgage with Darlington and their communication and offering has been superb. They are so straight forward to deal with and have made it easy to understand and navigate. Reviewed on: 7th April 2025

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