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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (942 reviews)

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4.83

Based on 942 reviews, last reviewed 3rd Mar 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (942)

5 year portable, fixed interest only mortgag...

I got a 5 year portable, fixed interest only mortgage, with very reasonable repayments. When calling Darlington with queries, they are always quick to pick-up and very helpful. Reviewed on: 7th April 2025

The really helpful staff are a pleasure to deal with...

The really helpful staff are a pleasure to deal with, and mean that nothing is ever complicated Reviewed on: 7th April 2025

Mortgage Customer for 10 years! Why move!

We have been with the Darlington 10 years for our mortgage as it’s easy and simple always getting the best deals. Reviewed on: 7th April 2025

great service, greats bank, happy customer!

great service, greats bank, happy customer!! Reviewed on: 7th April 2025

I cannot think of anything negative to say.

I cannot think of anything negative to say. Reviewed on: 7th April 2025

Great journey to ownership.

We have a mortgage with Darlington, and had previous mortgage also with Darlington at another property we had owned, Darlington have a.ways been so fair, professional and considerate with us , whilst giving really good customer service on our journey to ownership. Reviewed on: 7th April 2025

I was working overseas and struggled to get a fair m...

I was working overseas and struggled to get a fair mortgage. Darlington offered reasonable terms and have been a great provider. Communication is great and I have been able to call to talk to a real person really easily if I have had any questions. Reviewed on: 7th April 2025

When I called customer services as I was confused wi...

When I called customer services as I was confused with my first payment of my mortgage, the agent was clear and gave me piece of mind. Great service! Reviewed on: 7th April 2025

Darlington, excellent across all areas. ,...

I find Darlington to be excellent across the board, customer service, communication, efficiency, happy to be with them. Reviewed on: 7th April 2025

Professional helpful friendly easy to understand,

Professional helpful friendly easy to understand, we have already recommended DBS to friends., Reviewed on: 7th April 2025

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