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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (957 reviews)

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4.82

Based on 957 reviews, last reviewed 26th Apr 2026

136% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Excellent Service

I am 80 years old and had many experiences over my time in dealing with various banks and building societies. Some I rate as poor, some I rate as middle of the road and some I rate as good, but I must say in all honesty Darlington Building Society is best by miles. Every staff member in all departments know exactly what they are doing and about the products that they are providing. They have the knack of explaining things in a simple and easy way to understand on exactly what their products are about. What I like most of all is every member of staff are so knowledgeable and you don't get passed from pillar to post like many other banks and building societies I have dealt with. We have recently moved homes and they made porting our mortgage over very easy and with perfection. Reviewed on: 7th April 2025

Darlington helped me with my 1st mortgage, They mad...

Darlington helped me with my 1st mortgage, They made it a breeze from start to finish, I would highly recommend then to anyone looking to get on the property ladder Reviewed on: 7th April 2025

Fantastic got me a mortgage so I can be near my fami...

Fantastic got me a mortgage so I can be near my family for a retired lady Darlingtons made it easy for me Reviewed on: 7th April 2025

No problem at all getting the remortgage

No problem at all getting the remortgage Reviewed on: 7th April 2025

They were brilliant from start to finish with my ini...

They were brilliant from start to finish with my initial mortgage and the same with all thoptions as each term deal came to an end. Reviewed on: 7th April 2025

Took out a mortgage with them.

Took out a mortgage with them. The process was easy and they kept me informed every step of the wsy Reviewed on: 7th April 2025

Smooth process

I am grateful to having been connected to Darlington Building Society, we were new in UK when we decided to purchase our own flat, and while we had worries about getting approved on mortgage application, our process was smooth and hassle free. Reviewed on: 7th April 2025

Very helpful and attentive throughout a difficult an...

Very helpful and attentive throughout a difficult and anxious process Reviewed on: 7th April 2025

Great Service

Darlington offered various options and listened to what my requirement were to ensure i got the best offer and deal. It was an informative, smooth and efficient process. Reviewed on: 7th April 2025

Straight forward process, getting the mortgage appro...

Straight forward process, getting the mortgage approved and informed of each stage, the app is very useful knowing how much is left to pay. Reviewed on: 7th April 2025

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