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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (941 reviews)

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4.83

Based on 941 reviews, last reviewed 28th Feb 2026

288% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Mortgage Just got a mortgage from you I find it took a long time for mortgage to go through different people Reviewed on: 28th February 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (941)

Excellent all round

Great company, excellent service, very helpful, excellent all round Reviewed on: 7th April 2025

Very Good and quick turnaround.

Very Good and quick turnaround. Kept us informed at every stage of the process Reviewed on: 7th April 2025

Darlington have always been a delight

Darlington have always been a delight. They're knowledgable about mortgages and helped to find me a deal that worked with my very specific/niche requirements. While they weren't the best value, they did provide me with reassurances that they would support my needs and my requirements and help to make life easier. Reviewed on: 7th April 2025

We have been with the Darlington for 22 years and ea...

We have been with the Darlington for 22 years and each time our deal was coming to the end, their advisor was brilliant, talking us through all options and finding the best one for us, and even saved us money and reduced the length of our mortgage. Would and have highly recommended the company. Reviewed on: 7th April 2025

Very helpful

They have always been helpful each time I have needed to renew my mortgage, I have been surprised that no mention has ever been made of my age, currently 75 and potentially still 8 years to run, why would I want to go with anyone else? Reviewed on: 7th April 2025

I have a mortgage with Darlington and their communic...

I have a mortgage with Darlington and their communication and offering has been superb. They are so straight forward to deal with and have made it easy to understand and navigate. Reviewed on: 7th April 2025

Managed to sort out an issue

Managed to sort out an issue where the first payment was taken twice. After calling this resolved in a timely manner. The customer service was understanding about the situation and assured me the issue will be sorted. Reviewed on: 7th April 2025

Customer service is always very efficient, and easy...

Customer service is always very efficient, and easy to get in touch with when needed. Reviewed on: 7th April 2025

We had a complex scenario when taking out our mortga...

We had a complex scenario when taking out our mortgage however DBS offered a good option which was flexible and suited our needs. Reviewed on: 7th April 2025

5 year portable, fixed interest only mortgag...

I got a 5 year portable, fixed interest only mortgage, with very reasonable repayments. When calling Darlington with queries, they are always quick to pick-up and very helpful. Reviewed on: 7th April 2025

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