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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.77
Based on 965 reviews, last reviewed 30th Jun 2026
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026
G H's avatar
G H

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
Visit provider site Read all reviews Write a review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (965)

customer focused

5
very straightforward application process Reviewed on: 7th April 2025
mike d's avatar
mike d

Darlington is professional, and speedy . clear i...

5
Darlington was very professional, speedy and clear in the way they handled our mortgage application. There were no delays or unclear communications. This proved the winning formular for us. Darlington also provided the most competitive rates for our situation and mortgage. Reviewed on: 7th April 2025
Nicholas M's avatar
Nicholas M

Easy to deal with, very understanding and would reco...

5
Easy to deal with, very understanding and would recommend to others Reviewed on: 7th April 2025
Jessica C's avatar
Jessica C

They have good rates efficient service and professi...

5
They have good rates efficient service and professional. They answer queries on time and polite. I recommend them to family members and friends. Reviewed on: 7th April 2025
Ivie Ikediashi 's avatar
Ivie Ikediashi

A common sense approach .

5
Very straight forward common sense approach . They do exactly what they say they will do Reviewed on: 7th April 2025
Darryl C's avatar
Darryl C

A wonderful opportunity after retirement

5
The Darlington has given us the chance to get back on the property ladder which we had thought was impossible. As pensioners we really appreciate this as it’s reduced our outgoings considerably & has provided us with a much loved affordable home by the sea in wonderful Northumberland. Thanks so much Reviewed on: 7th April 2025
Minbojadedragon M's avatar
Minbojadedragon M

My Society

5
i like mutual societies and Darlington fits the bill Reviewed on: 7th April 2025
joseph's avatar
joseph

Great Experience

5
Great experience, we had to have a debt management mortgage due to my husbands credit but after two years seamlessly transferred to a normal mortgage, overpayments are easy, always someone at the end of the phone or email. It's been a fantastic experience. Reviewed on: 7th April 2025
RS's avatar
RS

Darlington's service is excellent and I would strong...

5
Darlington's service is excellent and I would strongly recommend it. Thank you so much for all the support!!! Reviewed on: 7th April 2025
Iwona S's avatar
Iwona S

Customer services is excellent.

5
Customer services is excellent. No wait times and you speak to someone who actually knows what they are talking about. No mixed messages from different agents. First class service Reviewed on: 7th April 2025
Zainudeen Parkar's avatar
Zainudeen Parkar

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