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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (941 reviews)

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4.83

Based on 941 reviews, last reviewed 28th Feb 2026

288% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Mortgage Just got a mortgage from you I find it took a long time for mortgage to go through different people Reviewed on: 28th February 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (941)

Smooth process

I am grateful to having been connected to Darlington Building Society, we were new in UK when we decided to purchase our own flat, and while we had worries about getting approved on mortgage application, our process was smooth and hassle free. Reviewed on: 7th April 2025

Very helpful and attentive throughout a difficult an...

Very helpful and attentive throughout a difficult and anxious process Reviewed on: 7th April 2025

Great Service

Darlington offered various options and listened to what my requirement were to ensure i got the best offer and deal. It was an informative, smooth and efficient process. Reviewed on: 7th April 2025

Straight forward process, getting the mortgage appro...

Straight forward process, getting the mortgage approved and informed of each stage, the app is very useful knowing how much is left to pay. Reviewed on: 7th April 2025

I was offered a mortgage that suited my needsa

I was offered a mortgage that suited my needsa as a pensioner. When I added a second mortgage a few years ago the help and advice I received was second to none. Reviewed on: 7th April 2025

Thank you Darlington Building Society

I have been treated very respectfully and very well all along, and the mortgage rate I was offered and followed through with is excellent. Thank you Darlington Building Society Reviewed on: 7th April 2025

Darlington provided us with an excellent self build...

Darlington provided us with an excellent self build loan and helped us to provide a great mortgage after the build. Reviewed on: 7th April 2025

Really helpful Would thoroughly recommend

Really helpful Would thoroughly recommend Reviewed on: 7th April 2025

We are loyal customers for our mortgages from Darlin...

We are loyal customers for our mortgages from Darlington Building Society due to our salary being paid in USD. Darlington Building Society really do look at the individual when assessing for their mortgages. It’s a very personal touch and much appreciated. I have been dealing with the same mortgage adviser for quite a few years at Darlington and she has been excellent. Darlington have made it possible to remain homeowners when other lenders were not interested in the ‘ hassle ‘ of non UK currency salaries. Reviewed on: 7th April 2025

We had rented our home for 40 years and because our...

We had rented our home for 40 years and because our mortgage lady Nadine was able to speak to a person and explain our situation you granted us a mortgage and we own our home which we love Reviewed on: 7th April 2025

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