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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (957 reviews)

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4.82

Based on 957 reviews, last reviewed 26th Apr 2026

136% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Darlington's service is excellent and I would strong...

Darlington's service is excellent and I would strongly recommend it. Thank you so much for all the support!!! Reviewed on: 7th April 2025

Customer services is excellent.

Customer services is excellent. No wait times and you speak to someone who actually knows what they are talking about. No mixed messages from different agents. First class service Reviewed on: 7th April 2025

Really happy with the service received, has improved...

Really happy with the service received, has improved further since starting with them and continues to provide informative communications and rapid responses to my queries Reviewed on: 7th April 2025

Easy system, good rates, simple to use.

Easy system, good rates, simple to use. Have already remortgaged with Darlington. Reviewed on: 7th April 2025

Self build mortgage has provided flexibility.

Self build mortgage has provided flexibility and clarity. Communication has been good and we are considering a new product, but staying with Darlington. Reviewed on: 7th April 2025

Staff are always happy to help

Staff are always happy to help and provide easy to understand explanations of areas I did not quite understand Reviewed on: 7th April 2025

Friendly but very professional and speedy service in...

Friendly but very professional and speedy service in relation to my mortgage Reviewed on: 7th April 2025

Great self build mortgage option

Good and efficient service, friendly and helpful team. We found them because we needed a self build mortgage and they have done a good job with this. Reviewed on: 7th April 2025

Gave my daughter a chance where no one else would

Gave my daughter a chance where no one else would Reviewed on: 7th April 2025

This is a Bank with a Building Society heart.

This is a Bank with a Building Society heart. My own bank of over 40 years considered me too old for a remortgage. Darlington could see my potential as a good customer and provided me with a fixed remortgage deal, at the end of which offered me another suitable fixed deal. The remortgage supported my plan for moving to my forever home. Reviewed on: 7th April 2025

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