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Darlington Building Society: Mortgages reviews

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4.84
Based on 883 reviews, last reviewed 1st Jul 2025
731% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Ann the mortgage advisor could not be more helpful o... Ann the mortgage advisor could not be more helpful of what we wanted to know excellent customer service Reviewed on: 1st July 2025
Neil T's avatar
Neil T

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

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Darlington Building Society Mortgages reviews (883)

Change of Mortgage

5
Change of Mortgage - After finding a new home and choosing to continue with Darlington as a provider, we approached the inhouse Mortgage advisors. They couldn't have been more helpful and supportive. Guided us through the process, gave honest feedback and advice, making the process stress free Reviewed on: 14th March 2025
Ian C's avatar
Ian C

Mortgage

5
Hassle free process completing a mortgage with Darlington Building Society, all questions answered quickly and any concerns addressed promptly. Reviewed on: 14th March 2025
Brendon's avatar
Brendon

In branch service review

5
Easy contact, kept promises and accurate work. Reviewed on: 12th March 2025

Consistently excellent service

5
Consistently excellent service, top class attention at every step. Can’t recommend highly enough. Reviewed on: 11th March 2025
Carl's avatar
Carl

Good company

5
Found Darlington good to deal with, epically our advisor Ann Walpole, could not of done it with out her. We hope in five years time the service will be just as good. Reviewed on: 7th March 2025
Adrian N's avatar
Adrian N

Mortgage cusromer

5
Always helpful, good product, regular updates Reviewed on: 2nd March 2025
Laura M's avatar
Laura M

Wonderful service from warm people

5
Darlington Building Society have been my mortgage provider since 2020. All my interactions with the Society either by phone or online have been positive and enabling. The staff I have spoken with have been very professional and listened carefully to my needs. On a wider level the whole ethos of their fundamental purpose shines through in their communications via newsletter etc. I would wholeheartedly recommend them in a heartbeat. Reviewed on: 26th February 2025
Shelagh D's avatar
Shelagh D

In branch service review

5
I spoke with Nikki several times and she was so helpful and always responsive. Reviewed on: 6th February 2025

Once again we have called upon Darlington Building S...

5
Once again we have called upon Darlington Building Society to port our mortgage for our new home. We have known Ann Walpole for a few years now and everytime we have dealt with Ann, we know we will always receive a very high standard from her. She is always very professional and certainly knows her job and she is able to answer all of our questions so we have a clear understanding. We would definitely recommend Darlington Building Society to anyone. Reviewed on: 27th January 2025
Cassie's avatar
Cassie

Excellent help from Ann Walpole, so supportive and e...

5
Excellent help from Ann Walpole, so supportive and explained everything well. Reviewed on: 24th January 2025
Summer H's avatar
Summer H

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