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Darlington Building Society: Mortgages reviews

4.77
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Easy application and excellent service.

5
Easy application and excellent service. Reviewed on: 7th April 2025

Good value mortgage, and good customer service

4
Good value mortgage, and good customer service Reviewed on: 7th April 2025

Such a helpful Building Society.

5
We were refused a mortgage at many other banks Darlington Building Society were the only ones who would take us on because of our age, they have been so helpful and we renewed our fixed rate again with them this year so easy to do online. Reviewed on: 7th April 2025

Excellent mortgage advisor

5
Excellent mortgage advisor, very knowledgeable and helpful. Phoned back on time and took care of everything. Reviewed on: 7th April 2025

Staff always helpful and knowledgable.

5
Staff always helpful and knowledgable. Enquiries are always promptly sorted out. Reviewed on: 7th April 2025

Very nice and good The Tim was very good

5
Very nice and good The Tim was very good Reviewed on: 7th April 2025

Dissatisfied

2
I always rated darlington high but I've never missed one payment and when I ask for a small amount to generate my kitchen because of my age I was denied as you don't take my wages into account, this is find strange because if I passed you would still get your money, very dissapointed Reviewed on: 7th April 2025

Great Mortgage

5
We have not had any issues at all to date, very happy Reviewed on: 7th April 2025

Excellent service and products

5
Darlington building society has always provided excellent customer service. You always speak with someone if you have a query and they make an effort to resolve and issues. I particularly appreciated how easy the renewal process was and the quality of the deals offered Reviewed on: 7th April 2025

Straightforward and easy to work with - friendly tea...

4
Straightforward and easy to work with - friendly team and efficient process from start to finish Reviewed on: 7th April 2025

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