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Darlington Building Society: Mortgages reviews

4.83
Based on 941 reviews, last reviewed 28th Feb 2026
288% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Mortgage Just got a mortgage from you I find it took a long time for mortgage to go through different people Reviewed on: 28th February 2026
Dawes's avatar
Dawes

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (941)

Look After existing and potential new Customers

5
Really looked after us as an existing mortgage holder Reviewed on: 7th April 2025

The where able to work with our income and come up w...

5
The where able to work with our income and come up with a flexible payment plan Reviewed on: 7th April 2025

Everything was very good People from agency,engineer...

5
Everything was very good People from agency,engineers very well Reviewed on: 7th April 2025

Had a mortgage with them since 2020, rates are compe...

5
Had a mortgage with them since 2020, rates are competitive and really great customer service. Reviewed on: 7th April 2025

Excellent service and good communications.

5
Excellent service and good communications. Thank you Reviewed on: 7th April 2025

Older first time buyers

5
Darlington took the time to listen to our story and after all the usual steps were successfully completed we were able to buy our home thanks to Darlington. Reviewed on: 7th April 2025

customer focused

5
very straightforward application process Reviewed on: 7th April 2025

Darlington is professional, and speedy . clear i...

5
Darlington was very professional, speedy and clear in the way they handled our mortgage application. There were no delays or unclear communications. This proved the winning formular for us. Darlington also provided the most competitive rates for our situation and mortgage. Reviewed on: 7th April 2025

Easy to deal with, very understanding and would reco...

5
Easy to deal with, very understanding and would recommend to others Reviewed on: 7th April 2025

They have good rates efficient service and professi...

5
They have good rates efficient service and professional. They answer queries on time and polite. I recommend them to family members and friends. Reviewed on: 7th April 2025

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