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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (957 reviews)

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4.82

Based on 957 reviews, last reviewed 26th Apr 2026

136% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Great journey to ownership.

We have a mortgage with Darlington, and had previous mortgage also with Darlington at another property we had owned, Darlington have a.ways been so fair, professional and considerate with us , whilst giving really good customer service on our journey to ownership. Reviewed on: 7th April 2025

I was working overseas and struggled to get a fair m...

I was working overseas and struggled to get a fair mortgage. Darlington offered reasonable terms and have been a great provider. Communication is great and I have been able to call to talk to a real person really easily if I have had any questions. Reviewed on: 7th April 2025

When I called customer services as I was confused wi...

When I called customer services as I was confused with my first payment of my mortgage, the agent was clear and gave me piece of mind. Great service! Reviewed on: 7th April 2025

Darlington, excellent across all areas. ,...

I find Darlington to be excellent across the board, customer service, communication, efficiency, happy to be with them. Reviewed on: 7th April 2025

Professional helpful friendly easy to understand,

Professional helpful friendly easy to understand, we have already recommended DBS to friends., Reviewed on: 7th April 2025

It is excellent, well structured and very much inclu...

It is excellent, well structured and very much inclusive Reviewed on: 7th April 2025

Seamlessly organised my re-mortgage.

Seamlessly organised my re-mortgage. Reviewed on: 7th April 2025

Easy to use with great communication

Easy to use with great communication Reviewed on: 7th April 2025

Specialist mortgage provider

We needed a tricky mortgage, lots of specific things that we had to tick which many mainstream high street lenders couldn't provide for us. Our broker got us a fantastic mortgage with darlington, we are so pleased. I really hope that we can keep this mortgage to full term as they have such lovely people in the office whenever we need some advice. Reviewed on: 7th April 2025

Base rate too high and I used to borrow double for h...

Base rate too high and I used to borrow double for half Reviewed on: 7th April 2025

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