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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (883 reviews)

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4.84

Based on 883 reviews, last reviewed 1st Jul 2025

704% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Ann the mortgage advisor could not be more helpful o... Ann the mortgage advisor could not be more helpful of what we wanted to know excellent customer service Reviewed on: 1st July 2025

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

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Darlington Building Society Mortgages reviews (883)

my mortgage advisor Rebecca Russell is amazing, she...

my mortgage advisor Rebecca Russell is amazing, she is extremely professional and patient happy to answer my questions / explain things in more detail etc. Especially since it is a life changing situation the calm, patience, knowledge sharing and just efficiency has made the process easier and less stressful. Thank you Rebecca Reviewed on: 18th July 2024

Porting Mortgage

I had a mortgage port with Darlington, it was a little bit specific as i had to sell my own home and also find a new property to buy so it took a little bit of time however Rebecca at Darlington was brilliant!! cannot thank her enough she made it so easy. 5* Service! Reviewed on: 21st June 2024

Excellent services.

Paula Marshall is wonderful giving me very helpful and honest advice. Big thank you to Paula Marshall. Reviewed on: 21st June 2024

Cheryl has been first class with me and made me feel...

Cheryl has been first class with me and made me feel worthy of my business with Darlington Building Society. When Cheryl rang me to say I have been accepted was a kind and passionate experience. Reviewed on: 7th June 2024

In branch service review

Recommended daughter and granddaughter for mortgages, I have had two with DBS. Reviewed on: 6th June 2024

Very thorough, patient and attentive service

Very thorough, patient and attentive service Reviewed on: 28th May 2024

Five stars for Ann Walpole!

Ann Walpole was a huge help, lovely and friendly, super efficient, the experience couldn't have been better, easiest mortgage we've ever had! Reviewed on: 21st May 2024

Excellent customer service....

From my first phone call with the Team at Darlington, I was impressed with their professionalism and friendliness. The Mortgage Advisor assigned to our application has been exceptionally helpful, explaining every step of the way in a language we could understand! Reviewed on: 14th May 2024

Brilliant!

Great service from Ann kept us up to date through out the process. Perfect. Looking forward to being a customer of Darlington Building Society. Reviewed on: 10th May 2024

Very Clear messaging, all emails answered promptly.

Very Clear messaging, all emails answered promptly. Reviewed on: 10th May 2024

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