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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (965 reviews)

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4.77

Based on 965 reviews, last reviewed 30th Jun 2026

68% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (965)

When I called customer services as I was confused wi...

When I called customer services as I was confused with my first payment of my mortgage, the agent was clear and gave me piece of mind. Great service! Reviewed on: 7th April 2025

Darlington, excellent across all areas. ,...

I find Darlington to be excellent across the board, customer service, communication, efficiency, happy to be with them. Reviewed on: 7th April 2025

Professional helpful friendly easy to understand,

Professional helpful friendly easy to understand, we have already recommended DBS to friends., Reviewed on: 7th April 2025

It is excellent, well structured and very much inclu...

It is excellent, well structured and very much inclusive Reviewed on: 7th April 2025

Seamlessly organised my re-mortgage.

Seamlessly organised my re-mortgage. Reviewed on: 7th April 2025

Easy to use with great communication

Easy to use with great communication Reviewed on: 7th April 2025

Specialist mortgage provider

We needed a tricky mortgage, lots of specific things that we had to tick which many mainstream high street lenders couldn't provide for us. Our broker got us a fantastic mortgage with darlington, we are so pleased. I really hope that we can keep this mortgage to full term as they have such lovely people in the office whenever we need some advice. Reviewed on: 7th April 2025

Base rate too high and I used to borrow double for h...

Base rate too high and I used to borrow double for half Reviewed on: 7th April 2025

Best building society and bank ever.

Best building society and bank ever. They are responsive and helpful, plus good on the financial side. Reviewed on: 7th April 2025

Phone contact

I last made contact about 12 months ago the person I spoke with was helpful and sorted out my query. Reviewed on: 7th April 2025

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