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Darlington Building Society: Mortgages reviews

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4.80
Based on 624 reviews, last reviewed 27th Jan 2025
6% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
12%
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3%
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1%
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2%

Latest highest rating:

5

Once again we have called upon Darlington Building S... Once again we have called upon Darlington Building Society to port our mortgage for our new home. We have known Ann Walpole for a few years now and ev... Read more Reviewed on: 27th January 2025
Cassie's avatar
Cassie

Latest lowest rating:

1

Keep 60k as for 95LTV is not good for tier 2 visa ho... Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024
Mathess J's avatar
Mathess J
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

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Darlington Building Society Mortgages reviews (624)

Fantastic service

5
Recently opened a savings account via phone/ post. Thoroughly impressed despite current restrictions. Reviewed on: 22nd January 2021
Beth's avatar
Beth

Fantastic Service

5
Perfect service start to finish. No call centres, no robots on the phone, no automated emails. A real person working with you every step of the way! 5* to be sure Reviewed on: 21st January 2021
Mark Redhead's avatar
Mark Redhead

Mortgage review

4
I applaud the willingness to advance loans to over 75s even allowing for Covid restrictions communications have been rather slow Reviewed on: 20th January 2021
Mortgage customer's avatar
Mortgage customer

Customer Service

5
Excellent service in the bishop Auckland branch was immediately greeted by Lauren and she helped me open my first savings account with DBS by asking questions and made sure i opened the correct account that suited my needs. Reviewed on: 19th January 2021
Matt goundry's avatar
Matt goundry

Customer

5
Darlington have been amazing since day one. They are very helpful and were amazing during the ovid-19 pandemic and Mortgage Holidays. Reviewed on: 19th January 2021
lauramcguinness1997@gmail.com's avatar
[email protected]

Messed my life up

1
The title might sound extreme, however they have taken over 5 months to decide if I can have that mortgage. After 5 months they say my wage slip isnt good enough. They had that wage slip 5 months ago! I am an emergency worker snd every emergency worker has that on their wage slip... but because taken them so long.. i will miss the stamp duty break and also miss out on the help to buy... plus they took £350 of my money for a valuation they didnt do! Reviewed on: 18th January 2021
Bobbydad's avatar
Bobbydad

Excellent service

5
Darlington have excellent service Reviewed on: 18th January 2021
Harvey 's avatar
Harvey

Moving house/ mortgage.

5
The process from my application has been dealt with by a very professional and friendly mortgage adviser at Darlington BS who has gone to extra lengths with emails and quick responses to reassure and advise me of each stage of my application through to the issuing of my mortgage offer. There has been significant delays during this time due to solicitors issues as they were not actively on panel at Darlington building society and experienced complicated issues with ‘Lender Exchange’ to become recognised as a firm of solicitors resulting in amendments with the law society updating their system to allow the solicitors firm to become active and on panel. This has led to a 6 month delay ! In my conveyancing process and frustrations with all parties concerned. I would have preferred to use a firm of solicitors who were already ‘on panel’ through lender exchange to avoid the problems I have experienced in what is already a stressful time when selling and purchasing property. Reviewed on: 15th January 2021
DBS Verified Member's avatar
DBS Verified Member

Mortgage review

5
I liked the efficiency and professionalism Reviewed on: 25th December 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

2
Incredibly slow service, particularly valuation which was promised in 72 hours but took clsoer to 3 months. Very poor response to Covid, service greatly impacted Reviewed on: 22nd December 2020
Mortgage customer's avatar
Mortgage customer

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