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Darlington Building Society: Mortgages reviews

4.84
Based on 882 reviews, last reviewed 28th Jun 2025
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

A Very Positive Experience Cheryl was efficient, helpful and approachable throughout the process. Made me feel very much at ease. Thankyou. Reviewed on: 28th June 2025
Phil R's avatar
Phil R

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

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Darlington Building Society Mortgages reviews (882)

In branch service review

5
In arranging a new mortgage I deal dealt with Suzanne and I found her to be confident, well-informed and able to answer all of my questions whilst giving me good advice about the products available with the Darlington Building Society. Reviewed on: 30th April 2024

In branch service review

5
Absolutely fantastic, and Mandy was brilliant. Reviewed on: 30th April 2024

Ann was a pleasure to deal with.

5
Very easy process from start to finish and excellent, efficient and friendly communication from Ann, a pleasure to deal with. Reviewed on: 29th April 2024

The service was exceptional

5
Both Rebecca and Mandy have been exceptionally courteous, friendly and helpful. They contacted us to advise that we are eligible to a lower interest rate product, which is unusual as a service these days. We will definitely be in touch again when we need a new mortgage. Reviewed on: 29th April 2024

Personal service

5
Seemed like a very personal involvement, as though chatting to a friend, rather than a business, they seemed genuinely interested to help. Reviewed on: 26th April 2024

Mortgage Query ...

5
Cheryl was helpful, well informed and gave excellent mortgage advice. Reviewed on: 24th April 2024

Quick response to queries , very helpful

4
Quick response to queries , very helpful Reviewed on: 11th April 2024

Great communicators, alway keeping us informed.

5
Great communicators, alway keeping us informed. Reviewed on: 11th April 2024

First mortgage first time buyer lots of support and...

5
First mortgage first time buyer lots of support and help. Excellent customer services. Received a surprise welcome gift, lovely presentation box of tea coffee mugs and biscuits etc. I’d definitely recommend you give the Darlington a try. We have been very satisfied. Money is tight buying your first house The Darlington added fees to my mortgage which made life easier. Will definitely look to renew in 18 months time. Reviewed on: 28th March 2024

Dealing with a human

5
Always dealt with quickly and efficiently by someone who shows care and empathy. The fact you get to speak to a person who can understand your situation is invaluable. Reviewed on: 26th March 2024

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