Paid advertisement
Smart Money People Logo
Newsletter

Darlington Building Society: Mortgages reviews

4.77
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Mortgages reviews (970)

Mortgage Customer for 10 years! Why move!

5
We have been with the Darlington 10 years for our mortgage as it’s easy and simple always getting the best deals. Reviewed on: 7th April 2025

great service, greats bank, happy customer!

5
great service, greats bank, happy customer!! Reviewed on: 7th April 2025

I cannot think of anything negative to say.

5
I cannot think of anything negative to say. Reviewed on: 7th April 2025

Great journey to ownership.

5
We have a mortgage with Darlington, and had previous mortgage also with Darlington at another property we had owned, Darlington have a.ways been so fair, professional and considerate with us , whilst giving really good customer service on our journey to ownership. Reviewed on: 7th April 2025

I was working overseas and struggled to get a fair m...

5
I was working overseas and struggled to get a fair mortgage. Darlington offered reasonable terms and have been a great provider. Communication is great and I have been able to call to talk to a real person really easily if I have had any questions. Reviewed on: 7th April 2025

When I called customer services as I was confused wi...

5
When I called customer services as I was confused with my first payment of my mortgage, the agent was clear and gave me piece of mind. Great service! Reviewed on: 7th April 2025

Darlington, excellent across all areas. ,...

5
I find Darlington to be excellent across the board, customer service, communication, efficiency, happy to be with them. Reviewed on: 7th April 2025

Professional helpful friendly easy to understand,

5
Professional helpful friendly easy to understand, we have already recommended DBS to friends., Reviewed on: 7th April 2025

It is excellent, well structured and very much inclu...

5
It is excellent, well structured and very much inclusive Reviewed on: 7th April 2025

Seamlessly organised my re-mortgage.

5
Seamlessly organised my re-mortgage. Reviewed on: 7th April 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products