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Darlington Building Society: Mortgages reviews

4.84
Based on 870 reviews, last reviewed 23rd Apr 2025
1306% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Being a member of a Society not just a client Darlington Building Society staff have always treated me very much as a person rather than primarily as a source of income. During the mortgage applic... Read more Reviewed on: 23rd April 2025
Steve T's avatar
Steve T

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (870)

Review of the Darlington Building Society, Mortgages:

Very helpful and keep you informed when fixed rate c...

5
Very helpful and keep you informed when fixed rate coming to an end. Offer competitive deals to existing customers Reviewed on: 22nd April 2025

One of few lenders to welcome older applicants and a...

5
One of few lenders to welcome older applicants and at reasonable interest rate. Always helpful with queries and clear informative updates. Reviewed on: 16th April 2025

New customers to Darlington Building Society.

5
New customers to Darlington Building Society. All good so far. Reviewed on: 16th April 2025

We are about to come to the end of our 25 year mortg...

5
We are about to come to the end of our 25 year mortgage. Some years ago we came into financial difficulty and all the worry that brings. The meetings and discussions we had made life so much easier, the staff were brilliant. They did not judge and just helped us decide what was best for us. Here we are a couple of payments to go and we still have our house. Reviewed on: 16th April 2025

Efficient friendly & professional Staff.

5
Efficient friendly & professional Staff. Always ask if there is anything else they can help with. Reviewed on: 16th April 2025

My experience with Darlington was exceptional, espec...

5
My experience with Darlington was exceptional, especially during an incredibly challenging period in my life. The COVID-19 pandemic caused significant cash flow issues for me, which were further compounded by ill health. Despite these difficulties, Darlington provided unwavering support and understanding until I was able to reenter employment. Their customer service team was outstanding—compassionate, professional, and always willing to assist. I am truly grateful for their patience and dedication during such a tough time. Darlington went above and beyond to help, and I cannot recommend them highly enough. Thank you, Darlington (especially Brian), for your exceptional service and support when I needed it most. Reviewed on: 16th April 2025

Very informative and responds to our calls

5
Very informative and responds to our calls Reviewed on: 16th April 2025

Been with you for 10 yrs.

5
Been with you for 10 yrs. Excellent service Reviewed on: 16th April 2025

Great staff and good products

5
I have been with Darlington since buying my house four and a half years ago. The people I have dealt with have been friendly, efficient and have handled my initial mortgage, plus refinances very well. Reviewed on: 16th April 2025

Very difficult to get an update.

3
Very difficult to get an update. No App to track progress Reviewed on: 16th April 2025

Good experience Nice people.

5
Good experience Nice people. Very fast Reviewed on: 16th April 2025

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