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Darlington Building Society: Mortgages reviews

4.79
Based on 621 reviews, last reviewed 16th Jan 2025
33% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
12%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

We have dealt with Darlington Society and spoke to A... We have dealt with Darlington Society and spoke to Ann Walpole on several occasions and also other members of staff and the overall service has been ... Read more Reviewed on: 16th January 2025
Cassie's avatar
Cassie

Latest lowest rating:

1

Keep 60k as for 95LTV is not good for tier 2 visa ho... Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024
Mathess J's avatar
Mathess J

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (621)

Review of the Darlington Building Society, Mortgages:

We have dealt with Darlington Society and spoke to A...

5
We have dealt with Darlington Society and spoke to Ann Walpole on several occasions and also other members of staff and the overall service has been fantastic. Reviewed on: 16th January 2025

We have dealt with Ann Walpole on many occasions wit...

5
We have dealt with Ann Walpole on many occasions with this being the latest. We find Ann to be a lovely lady who has the knack of mixing humour with business which we think is the best ingredient that Darlington Building Society can achieve from their staff. On our latest business she was able to direct us in the right direction all of the way. Filling forms and dealing with legal documents is not something that we do every day and Ann was there to give us all the guidance and support that we needed which made the whole experience less stressful. To add further comment everytime that we contact Darlington Building Society we find all of the staff to be very pleasant and always willing to forward messages to Ann when she is dealing with other clients. Well done all at Darlington Building Society. Reviewed on: 26th January 2024

Great Service

5
Paula Marshall went above and beyond in delivering excellent service. Her attention to detail and willingness to listen ensured that all my concerns were addressed thoroughly. I felt genuinely cared for during the entire interaction. Paula's expertise and commitment to making the process smooth and stress-free are truly commendable. I highly recommend her for anyone seeking a professional and customer-focused experience. Reviewed on: 24th January 2024

Ann was extremely helpful.

5
Ann was extremely helpful. I had a lot of questions as this was my first time enquiring about buying a new property and she provided all the answers I needed. Reviewed on: 24th January 2024

Very informative as to what I need to do

5
Very informative as to what I need to do Reviewed on: 24th January 2024

Great service

5
Quick to reply in all communication, either phone or emails, great value for money and giving professional advice Reviewed on: 24th January 2024

Rebecca Randall made this process very simple and st...

5
Rebecca Randall made this process very simple and stress free! I can't thank her enough! Reviewed on: 22nd January 2024

DBS- Five stars for customer service

5
Darlington Building Society made our remortgage quick and simple Reviewed on: 17th January 2024

Paula was brilliant

5
Paula was brilliant, really helped me with the questions I had and really kept me at ease as this is the first house I will be buying Reviewed on: 11th January 2024

Darlington Building Society Branch Review

5
Had mortgage 60 years ago because it was local and convienient. Reviewed on: 10th January 2024

An excellent service, knowledgeable and professional.

5
I made enquiries regarding porting our mortgage to another property. Paula was knowledgeable, friendly and professional.. Reviewed on: 9th January 2024

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