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Darlington Building Society: Mortgages reviews

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4.79
Based on 618 reviews, last reviewed 6th Jan 2025
17% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
12%
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1%
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2%

Latest highest rating:

5

I was dealt with by Ann Walpole, was my first time b... I was dealt with by Ann Walpole, was my first time buying a house and I really could not have asked for a better person to help me in the process, wen... Read more Reviewed on: 6th January 2025
David H's avatar
David H

Latest lowest rating:

1

Keep 60k as for 95LTV is not good for tier 2 visa ho... Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024
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Mathess J
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

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Darlington Building Society Mortgages reviews (618)

Paula's customer service

5
Paula has been extremely helpful and informative for many years during my time with Darlington. Her communication skills on all platforms are amazing. Reviewed on: 2nd January 2024
DBS Verified Member's avatar
DBS Verified Member

Great service

5
Darlington building society have been brilliant taking us through our mortgage application at every stage. Reviewed on: 19th December 2023
DBS Verified Member's avatar
DBS Verified Member

Brilliant accommodating mortgage department

5
We need to change our mortgage repayments as we'd come to the end of a fixed payment period. Without the help of Paula and Ian we wouldn't have been able to make the changes that absolutely suited us. They are brilliant. Paula helped me to work out what could be done with our mortgage and advised me exactly what needed to be done and when. When Paula was on annual leave Ian also sorted out our mortgage payments and managed to find out an error my bank ahd made in a payment. If either of you read this you are wonderful, extremely competent and I think deserve a prize for sorting out our mortgage. You have all of our thanks Paula and Ian. Without you we would have been financially worse off. May both of you live a long and happy life, Paula and Ian. All my thanks Kris Reviewed on: 14th December 2023
DBS Verified Member's avatar
DBS Verified Member

A customer focussed, professional and friendly service everytime.

5
From the very start several years ago and again very recently, we have recieved wonderful service by which I mean, everyone we have spoken to has been customer friendly in their manner; highly efficient and competent and professional. 10/10 as far as we are concerned. Reviewed on: 13th December 2023
DBS Verified Member's avatar
DBS Verified Member

Great customer service

5
Ann has been lovely throughout the mortgage application process. She is very friendly, approachable, supportive and understanding. She makes the process easy and as stress free as possible. She is a invaluable asset to Darlington Building Society. Reviewed on: 7th December 2023
DBS Verified Member's avatar
DBS Verified Member

Great service

5
Very friendly and helpful, worked with me and made some good recommendations as well as being supportive to my situation Reviewed on: 6th December 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Had my first mortgage with DBS over 55 years ago and I am still a loyal customer due to service and rates. Reviewed on: 30th November 2023
Verified Member's avatar
Verified Member

Paula mortgage advice

5
Excellent knowledge, extremely helpful as I was confused. Reviewed on: 29th November 2023
DBS Verified Member's avatar
DBS Verified Member

Great service and sad to leave

5
Throughout our 3 years mortgage with DBS we have received nothing but the highest quality service. Unfortunately due to the cost of living crisis we have had to shop around for the best rates which is taking us away to another provider. However, we will be looking at DBS mortgage rates in the future and if they are competitive, we will certainly look to return. The service has been impeccable. Thanks for everything! Reviewed on: 28th November 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Expert service, easy to contact, friendly, staff go above and beyond to meet your needs. Reviewed on: 28th November 2023
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Verified Member

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