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Darlington Building Society: Mortgages reviews

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4.83
Based on 869 reviews, last reviewed 22nd Apr 2025
1400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very helpful and keep you informed when fixed rate c... Very helpful and keep you informed when fixed rate coming to an end. Offer competitive deals to existing customers Reviewed on: 22nd April 2025
DC's avatar
DC

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contac...

Darlington Building Society Mortgages reviews (869)

Review of the Darlington Building Society, Mortgages:

Very friendly and upfront about any charges so easy...

5
Very friendly and upfront about any charges so easy to work with Reviewed on: 8th April 2025
Martin C's avatar
Martin C

Very helpful and keep you informed when fixed rate c...

5
Very helpful and keep you informed when fixed rate coming to an end. Offer competitive deals to existing customers Reviewed on: 22nd April 2025
DC's avatar
DC

Seamless!

5
Seamless, with helpful newsletters sent out regularly. Reviewed on: 22nd April 2025
Sophie S's avatar
Sophie S

The personal touch is second to none.

5
The personal touch is second to none. My mortgage experience was made all the smoother and with minimal stress from the mortgage team. They assisted me way over and beyond what was expected of them. 100% recommend Darlington BS. Reviewed on: 22nd April 2025
Craig Ralph's avatar
Craig Ralph

Excellent support from outside the UK

5
We had to deal with Darlington from abroad to rearrange a buy to let mortgage, and they made the task stress-free. Their customer service was easy to navigate and excellent support. Reviewed on: 21st April 2025
Nina S's avatar
Nina S

Very helpful and understanding

5
We found Darlington Building Society very helpful with our situation and we're great in supplying us with a great mortgage. Also so easy to renew after our two year fixed rate was up. They gave plenty of options, fully recommend. Reviewed on: 20th April 2025
Karen M's avatar
Karen M

Great buy to let mortgage

5
I've had this buy to let mortgage for many years, very pleased with product which is reviewed every 2 years, and customer service is excellent Reviewed on: 19th April 2025
Liz Y's avatar
Liz Y

Mortgage

5
Looking at mortgage product needed to purchase my flat, the best option for me was Darlington Building society. A really good website and portal. Very happy with the service provided to date. I would recommend Dalington to family and friends. Reviewed on: 19th April 2025
Elizabeth C's avatar
Elizabeth C

Darlington customer service is amazing

5
Communicating with darlington has always been very easy! Since the very beginning I've worked with the same person and that makes everything super easy because they understand my situation without me having to explain again Reviewed on: 18th April 2025
Hassan P's avatar
Hassan P

Excellent and friendly customer service.

5
Excellent and friendly customer service. Reviewed on: 17th April 2025
Caroline Abdul-Rahim 's avatar
Caroline Abdul-Rahim

It's ok .But staff need to learn politeness& C Service.

5
It's ok . Regularly get updates which is good . Spoke over the phone 2 times didn't find them polite. My mortgage ws/is 6.89 % which ridiculous but at the time interest was rising by Bank of England every other week Reviewed on: 17th April 2025
Awais K's avatar
Awais K

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