Write a review

Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (812 reviews)

View other Darlington Building Society products

4.84

Based on 812 reviews, last reviewed 13th Apr 2025

1157% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

An older lady As an older lady I was pleased that Darlington offered me a mortgage at my age. Reviewed on: 13th April 2025

Latest lowest rating:

2

Interest rate reductions not sufficient Despite the interest rate cuts by the bank of England the rate the reduction of our mortgage, which is on a variable rate, has been negilgible. Custom... Read more Reviewed on: 11th April 2025

Read all reviews See your review

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (812)

Review of the Darlington Building Society, Mortgages:

Interest rate reductions not sufficient

Despite the interest rate cuts by the bank of England the rate the reduction of our mortgage, which is on a variable rate, has been negilgible. Customer service has been good with prompt replies to inqueries. Reviewed on: 11th April 2025

An older lady

As an older lady I was pleased that Darlington offered me a mortgage at my age. Reviewed on: 13th April 2025

DBS were very helpful and assisted me along the way.

DBS were very helpful and assisted me along the way. To add to this, no question went unanswered. Reviewed on: 12th April 2025

Gave a mortgage to pensioner!

Gave a mortgage to me as a retired person which I was unable to get from other banks. Fantastic as enabled to buy my own house for the first time in 20 years! Also got a great deal at a reasonable rate. Reviewed on: 12th April 2025

Reliable good service

The mortgage provided by the Darlington Building Society has been ideal for my needs and when it came up for review I was able to repay some of the capital and get a reasonable rate at a very challenging time. The only downside was several sources of information giving slightly different advice bt that was resolved by speaking to someone. Reviewed on: 12th April 2025

Made our dream home ownership possible!

We’re incredibly grateful to the bank for providing us with a loan to help cover the down payment on our first home. Their support made it possible for us to take this important step, and we truly appreciate their assistance throughout the process. Reviewed on: 10th April 2025

Professional, Precise and Personal

Easy to contact, always helpful, uk based staff. Reviewed on: 10th April 2025

Darlington saved our home

Just when we thought there was no hope in our very complicated mortgage to save our home, Darlington processed our application via our amazing mortgage broker. Darlington is not complicated and it was quite stress free. Many thanks again Reviewed on: 9th April 2025

A real understanding of community values

I have had a mortgage with the society for many years. During this time I have switched mortgage deals a number of times to other products provided by the society. I have found the process pretty straight forward to do on my own using the website and through discussion with a member of the customer service team. In the past I have fallen into arrears with my mortgage due to a change in circumstances and whilst I buried my head in the sand for sometime as I was afraid of the repercussions of doing so when I eventually came up for air and spoke to the team about it I found them to be empathic in dealing with and helping me to get back on track which ultimately avoided me losing my family home. I am eternally grateful for the compassion shown to me by the society during this difficult period. I’m not sure I would have been helped to stay in my home by the bigger lenders! Keep up the great work Darlington Building Society. A local company with a real understanding of community. Reviewed on: 9th April 2025

Very quick process and always willing to help.

Very quick process and always willing to help. Reviewed on: 9th April 2025

Helpful staff

Easy to get through on telephone and staff so helpful and kind. Every time I have phoned staff always seem to have the answers and do not pass me to another person. Reviewed on: 9th April 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Vernon Building Society 4.88 from 467 reviews
Mortgages
from Marsden Building Society 4.71 from 110 reviews
Fixed Rate Mortgage
from NatWest 4.06 from 195 reviews

There's still more to see!

Darlington Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub