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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (875 reviews)

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4.84

Based on 875 reviews, last reviewed 8th May 2025

1313% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Mortgage question answered quickly and very clearly I asked a question about my mortgage and received a comprehensive and very informative reply swiftly by return. It is very much appreciated. Reviewed on: 8th May 2025

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (875)

Review of the Darlington Building Society, Mortgages:

It was smooth and clear prompt reply

It was smooth and clear prompt reply Reviewed on: 16th April 2025

Mortgage question answered quickly and very clearly

I asked a question about my mortgage and received a comprehensive and very informative reply swiftly by return. It is very much appreciated. Reviewed on: 8th May 2025

had a meeting today with a lovely lady paula, she wa...

had a meeting today with a lovely lady paula, she was so helpful explained really clearly and talked us through the the whole process., thank you very much paula for a very pleasant experience Reviewed on: 7th May 2025

Easy Process!

Made buying our first property easy. Great communication from the team. Reviewed on: 30th April 2025

Mortgage Application

We recently used a mortgage advisor (Paula) from Darlington Building Society and couldn’t be happier with the service we received. From start to finish, the process was smooth, professional, and reassuring. Paula was incredibly knowledgeable, taking the time to explain all of our options in clear, straightforward terms and making sure we felt comfortable at every step. Reviewed on: 25th April 2025

Being a member of a Society not just a client

Darlington Building Society staff have always treated me very much as a person rather than primarily as a source of income. During the mortgage application procedure, their advisor made sure I had the product that was exactly right for my family and our circumstances. Now, we are nearly 5 years into our financial relationship and I have always appreciated the human person-centred approach that the society's staff have shown whenever I have had need to contact them. The staff have always made me feel truly like a member of the Society rather than just a client. Reviewed on: 23rd April 2025

In branch service review

Thought id need ID to open an account but needed and an appointment for this. Hadn't seen anything online regarding appointments there. Opened a/c online in branch helpful staff. Reviewed on: 23rd April 2025

Very helpful and keep you informed when fixed rate c...

Very helpful and keep you informed when fixed rate coming to an end. Offer competitive deals to existing customers Reviewed on: 22nd April 2025

Seamless!

Seamless, with helpful newsletters sent out regularly. Reviewed on: 22nd April 2025

The personal touch is second to none.

The personal touch is second to none. My mortgage experience was made all the smoother and with minimal stress from the mortgage team. They assisted me way over and beyond what was expected of them. 100% recommend Darlington BS. Reviewed on: 22nd April 2025

Excellent support from outside the UK

We had to deal with Darlington from abroad to rearrange a buy to let mortgage, and they made the task stress-free. Their customer service was easy to navigate and excellent support. Reviewed on: 21st April 2025

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