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Halifax: Current Account reviews

4.13
Based on 912 reviews, last reviewed 9th Mar 2025
1000% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Great high st bank Great bank with useful info via their banking app Reviewed on: 9th March 2025
Susie's avatar
Susie

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025
Wales25's avatar
Wales25

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (912)

Review of the Halifax, Current Account:

Best banking app

5
The best banking app Ive ever used. Intuitive and everything you need in one place including card information, help chat and accounts from other banks Reviewed on: 31st May 2023

Poor services, stressful account management, yelled at by staff on the phone

1
Have been trying to claim this money back for 2 months. Every 2 weeks I send another message and have money taken from my account, and then it's put back because I ask them to look at the evidence. It's mentally draining, stressful and extra effort. On top of that the interest rates are below 1%, applying for credit cards is basically impossible and calling to ask questions is met with burned out staff. Reviewed on: 18th December 2022

Worst Bank

1
Worst Customer Service do not join this Bank! I will be changing my Bank. They do not support the customer when fraudulent transaction happen. Reviewed on: 2nd December 2022

Higley recommend

5
Excellent service always there to help Reviewed on: 26th September 2022

Strongly recommend

5
Excellent service when needed higley recommend to friends and family Reviewed on: 26th September 2022

The worst bank EVER!

1
Halifax have to be the WORST bank EVER! I've been banking with them since 2007 and have always used my bank account to pay bills etc... Earlier on this year somebody committed fraud using my name with Barclays Bank. I only found out because there was a CIFAS marker on my record. Halifax shut down my bank accounts and treated me like I was a criminal everytime I rang them to try and get access to my money. Barclays bank who I've never even banked with sorted out the CIFAS marker and did a thorough investigation and found that my name was used to commit fraud without my knowledge. Barclays even paid me compensation. Halifax caused me sleepless nights, a lot of stress and treated me like absolute rubbish! I would NEVER recommend that anybody bank with them! I've tried to complain, but they just ignore me. Halifax bank are absolutely disgusting! DON'T bank with them! Reviewed on: 18th September 2022

Mobile banking

4
Mobile banking is fast and efficient and usually log ins are without problems Reviewed on: 21st August 2022

Easy to use on a daily basis

4
I never have any issues with my bank. They have been very helpful to me when I have fallen on tough times financially. Reviewed on: 15th August 2022

Best online banking

5
Best online banking and easy to use Reviewed on: 14th August 2022

Easy and Helpful

5
Love my online bank current account so easy to use. Fab service Reviewed on: 6th August 2022

Never use this bank

2
I have had nothing but bad customer services, the rates are the worst, the terms and conditions change weekly! Your never be happy with them, those that say they are, are really shills. Reviewed on: 30th July 2022

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