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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

My life-long bank...but not sure if it's the best

On the positive side, Halifax customer service is always fantastic. Which is why I've stayed with them for so long. I only ever hear about new products via the app, when I login. I'm not sure many of these are relevant to me. I also find the app quite difficult to navigate. Reviewed on: 3rd April 2023

Good Reward Account

Good Reward Account. They pay £5 per month Reviewed on: 2nd April 2023

Current Account

Always good helpful friendly staff, wish the opening times were longer in the branches that remain open though. Reviewed on: 2nd April 2023

Brilliant bank

I have always found halifax very good and hassle free. I have never had any problems with them and everything just always seems so straight forward. Would highly recommend as a bank as they look after customers and their needs. Reviewed on: 30th March 2023

It is great having a Halifax Current Account

My Experience with Halifax till date is lovely, I enjoyed their service plus App. Reviewed on: 23rd March 2023

Great for functionality

The current account has few perks but even fewer negatives. Prompt support when needed and great app functionality for account details, card details, freezing etc Reviewed on: 20th March 2023

Excellent bank

Easy to navigate and by far the best bank I have used, my branch staff are so nice when I set up my account and haven't had any issues at all with my account since having it a few years ago. I'm always kept up to date with new updates or information. Reviewed on: 18th March 2023

good

good banking experience so far........................................ Reviewed on: 18th March 2023

Easy banking but not rewarded for loyalty

Halifax was my first bank account and I have been banking with them for almost 20 years. I have never had any issues and the app is easy to use. However there are very few rewards, the rewards that you are given are not tailored to your personal spending, and interest is low. Reviewed on: 17th March 2023

Poor service

They are not out to help you rather take as much as they can Their interests compared to others will show you that 0.5% when others are at 3% Reviewed on: 16th March 2023

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