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Halifax: Fixed Rate Mortgage reviews

3.81
Based on 157 reviews, last reviewed 21st Dec 2024
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
18%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
18%

Latest highest rating:

5

HAYLEY VELLAM IS AN EXCELLENT MORTGAGE ADVISOR My mortgage advisor Hayley Vellam was excellent. She is truly an asset to Halifax. I went through a mortgage broken first and had a terrible experienc... Read more Reviewed on: 21st December 2024
Henna 's avatar
Henna

Latest lowest rating:

1

Useless untrained, unprofessional 2 months into our application and still no further than day 1. Delay after delay has been made by Halifax as they are using untrained inexperienced un... Read more Reviewed on: 5th September 2024
MW's avatar
MW

About this product

Halifax is a bank offering a range of financial services, such as bank accounts, savings, insurance and mortgages, including fixed rate mortgages. A fixed rate mortgage will have a set interest rate for a certain term, usually two or five years. It’s important to be confident that you understand the terms, conditions and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding the options available to you.

Finding the right mortgage is a huge part of buying your dream home. We collect Halifax fixed rate mortgage reviews to help you decide if the lender and product are right for your needs.

If you’re considering a fixed rate mortgage with Halifax, read the reviews on Smart Money People first. Find out why customers chose this mortgage product and how satisfied they’ve been so far. Learn more about Halifax’s customer service. Read about genuine experiences to gain valuable insight into the provider.

Did you purchase your home with a Halifax fixed rate mortgage? Write an honest review today. Tell us why you chose Halifax and this particular mortgage product. Was the application process simple to understand? Share the main pros and cons you’ve experienced so far. Has Halifax kept you well informed of any important mortgage news or updates? Would you recommend your mortgage product to family and friends? Leave a Halifax fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

Halifax Fixed Rate Mortgage reviews (157)

Review of the Halifax, Fixed Rate Mortgage:

HAYLEY VELLAM IS AN EXCELLENT MORTGAGE ADVISOR

5
My mortgage advisor Hayley Vellam was excellent. She is truly an asset to Halifax. I went through a mortgage broken first and had a terrible experience. Decided to go straight to halifax and Hayley was so professional, kind and informative. Getting a mortgage can be a scary process but i'm so pleased I had Hayley guiding me through it. Thank you so much Hayley Vellam! Reviewed on: 21st December 2024

Good Competitive Rates

5
Have been with Halifax mortgages for 3 years now after originally taking out a 2 year fixed rate, when the time had come that my fixed rate was over a quick call to customer services later and I had been offered the lowest rate around for another 2 year contract and they even rushed the paper work so it would be processed before that months payment so it would be reduced. Great friendly customer service. Reviewed on: 26th August 2015

They messed up changing the amount of an overpayment.

2
I'd rang up to increase my overpayments to an extra £116, but they only increased it by £16. Either the advisor misheard, or it was a typing mistake. I didn't find out until the direct debit went through, necessitating another call to Halifax to sort it out. Reviewed on: 15th August 2015

Remortgaged to a new fixed rate in 5 minutes and saved £70 a month!

5
I have now had a Halifax mortgage for 18 months and my fixed rate deal was ending. I looked at the offers on the website and when I entered my mortgage number, was given 2 deals to choose from - a 2 year fixed rate or a 4 year fixed rate. I selected the one that I wanted and was given a reference number to log in to check the progress of my switch. The next day, I received an email from Halifax to say it had all been confirmed and I would receive confirmation documents in the post as well as online. I've saved £70 a month on my mortgage for 5 minutes of my time! Reviewed on: 10th August 2015

Easy enough

4
I kickstarted my application in branch, and from then felt very well guided through the process. I'm now happily in my new home...and happy I applied for my mortgage with the Halifax! Reviewed on: 25th May 2015

Timing wasn't great

3
I arranged my mortgage with Halifax at the top end of the market. Not their fault, but it's not been good to see the cost of mortgages drop like flies while mine stays the same Reviewed on: 14th October 2014

They make life easy

4
The Halifax is my mortgage provider, I got a great mortgage with little fuss and they really make me feel like a valuable customer. Reviewed on: 2nd October 2014

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