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Halifax: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.92 (158 reviews)

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3.76

Based on 158 reviews, last reviewed 13th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

18%

Latest highest rating:

5

HAYLEY VELLAM IS AN EXCELLENT MORTGAGE ADVISOR My mortgage advisor Hayley Vellam was excellent. She is truly an asset to Halifax. I went through a mortgage broken first and had a terrible experienc... Read more Reviewed on: 21st December 2024

Latest lowest rating:

1

Poor. Big regret using Halifax for our mortgage Never heard anything from Halifax (we bought our first home 3 months ago) other than a letter to say when our first mortgage payment was due. No “cong... Read more Reviewed on: 13th April 2025

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About this product

Halifax is a bank offering a range of financial services, such as bank accounts, savings, insurance and mortgages, including fixed rate mortgages. A fixed rate mortgage will have a set interest rate for a certain term, usually two or five years. It’s important to be confident that you understand the terms, conditions and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding the options available to you.

Finding the right mortgage is a huge part of buying your dream home. We collect Halifax fixed rate mortgage reviews to help you decide if the lender and product are right for your needs.

If you’re considering a fixed rate mortgage with Halifax, read the reviews on Smart Money People first. Find out why customers chose this mortgage product and how satisfied they’ve been so far. Learn more about Halifax’s customer service. Read about genuine experiences to gain valuable insight into the provider.

Did you purchase your home with a Halifax fixed rate mortgage? Write an honest review today. Tell us why you chose Halifax and this particular mortgage product. Was the application process simple to understand? Share the main pros and cons you’ve experienced so far. Has Halifax kept you well informed of any important mortgage news or updates? Would you recommend your mortgage product to family and friends? Leave a Halifax fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

Halifax Fixed Rate Mortgage reviews (158)

Review of the Halifax, Fixed Rate Mortgage:

I’d recommend

Really helpful staff and easy to explain booklets to re-visit information that was discussed face to face. This allows me to recap information and take stuff in at my own pace. Reviewed on: 10th October 2024

They provided our first mortgage and were fine

They provided our first mortgage. I didn’t find any part of their service to be remarkable one way or the other. Reviewed on: 2nd April 2024

We took out our first mortgage with Halifax and its...

We took out our first mortgage with Halifax and its been easy to manage. I love the HelloHome feature on the app that allows us to look at out estimated equity and track an overview of how much we owe each month. Reviewed on: 18th March 2024

Excellent service on every aspect on every aspect

Excellent service on every aspect. My fixed rate mortgage and current account thrive! Reviewed on: 29th February 2024

Brilliant bank...

Brilliant bank to have your mortgage with. Always helpful!! Reviewed on: 21st February 2024

Low interest rate with Halifax

I managed to get a low interest rate with Halifax Reviewed on: 16th February 2024

Overpaying on a mortgage is pointless

2 years into my 5 year fixed rate mortgage I receive a letter to say my monthly mortgage payment would decrease by £200. I didn't want to decrease how much I pay as it is already low. Halifax say it is because I made an authorised overpayment, which means the amount I pay monthly would need to be decreased in order for me to keep paying until I reach the end of the term of my mortgage (18 years). It makes no sense whatsoever. What is the point in giving customers the option to overpay every year by 10% only to then re-review your mortgage and decrease how much you pay back the following year? If you want to overpay the 10%, you will need to have your mortgage recalculated every year, which basically feels like you are reapplying for your mortgage as I have so far spent hours and hours trying to do this and still haven't managed to get it sorted. It's pretty obvious Halifax have this policy as a way of keeping customers in debt for as long as possible. Reviewed on: 12th January 2024

Changing contract in middle of fix term

Halifax decided to change the amount that is able to be paid 3 years in to a 5 year fixed term. There has been no notification of change and no acceptance of a change in contract. They said clearly on the call that they are only trying to get their grubby hands on more money from the account. Dispicable behaviour. Reviewed on: 13th October 2023

Maziyah butt Excellent mortgage advisor

My mortgage was not straight forward, i had to downsize because of debt but still needed a mortgage, Halifax & mortgage advisor Maziyah butt were brilliant, she is kind, patient, knowledgeable & nothing was to much trouble she made the process easy & helped me so much, so thankyou Maziyah Reviewed on: 27th September 2023

Extremely untrustworthy

Do not even apply for a mortgage with these extremely unprofessional individuals. Initially I was told that they would lend me £125,000 for the mortgage and gave an AIP. Next they said they'd only loan me £99,000 because I spent £3000 to book a holiday on my credit card (which is what sound minded people do for insurance). Next day they told me that they could loan me somewhere between £119,000 and £135,000 with the full and same details i gave them again. Two days later, after sending my application to an underwriter, they saidnthey could only lend me £113,000 and specifically stated that this as because I had booked my holiday in my credit card DESPITE me paying it off days later. Utterly vile individuals. How is that junk bank still in operation. Managed by idiots. Reviewed on: 14th September 2023

Really poor customer service

It is incredible how bad their customer service is. They are literally useless. Everything has to go through a broker, the person on the phone was completely unable to assist with even the most basic questions. Reviewed on: 1st September 2023

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