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Halifax: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.92 (158 reviews)

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3.76

Based on 158 reviews, last reviewed 13th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

18%

Latest highest rating:

5

HAYLEY VELLAM IS AN EXCELLENT MORTGAGE ADVISOR My mortgage advisor Hayley Vellam was excellent. She is truly an asset to Halifax. I went through a mortgage broken first and had a terrible experienc... Read more Reviewed on: 21st December 2024

Latest lowest rating:

1

Poor. Big regret using Halifax for our mortgage Never heard anything from Halifax (we bought our first home 3 months ago) other than a letter to say when our first mortgage payment was due. No “cong... Read more Reviewed on: 13th April 2025

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About this product

Halifax is a bank offering a range of financial services, such as bank accounts, savings, insurance and mortgages, including fixed rate mortgages. A fixed rate mortgage will have a set interest rate for a certain term, usually two or five years. It’s important to be confident that you understand the terms, conditions and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding the options available to you.

Finding the right mortgage is a huge part of buying your dream home. We collect Halifax fixed rate mortgage reviews to help you decide if the lender and product are right for your needs.

If you’re considering a fixed rate mortgage with Halifax, read the reviews on Smart Money People first. Find out why customers chose this mortgage product and how satisfied they’ve been so far. Learn more about Halifax’s customer service. Read about genuine experiences to gain valuable insight into the provider.

Did you purchase your home with a Halifax fixed rate mortgage? Write an honest review today. Tell us why you chose Halifax and this particular mortgage product. Was the application process simple to understand? Share the main pros and cons you’ve experienced so far. Has Halifax kept you well informed of any important mortgage news or updates? Would you recommend your mortgage product to family and friends? Leave a Halifax fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

Halifax Fixed Rate Mortgage reviews (158)

Review of the Halifax, Fixed Rate Mortgage:

I’d recommend

Really helpful staff and easy to explain booklets to re-visit information that was discussed face to face. This allows me to recap information and take stuff in at my own pace. Reviewed on: 10th October 2024

Poor. Big regret using Halifax for our mortgage

Never heard anything from Halifax (we bought our first home 3 months ago) other than a letter to say when our first mortgage payment was due. No “congratulations on your new home” no welcome pack or anything. When I called I was passed around and not given any concrete advice or support. I haven’t been given any login details to check my mortgage payments tracking or make overpayments or anything. Incredibly cold, impersonal, and quite frankly feels like they just want to take my money with no good customer experience or customer service. Reviewed on: 13th April 2025

HAYLEY VELLAM IS AN EXCELLENT MORTGAGE ADVISOR

My mortgage advisor Hayley Vellam was excellent. She is truly an asset to Halifax. I went through a mortgage broken first and had a terrible experience. Decided to go straight to halifax and Hayley was so professional, kind and informative. Getting a mortgage can be a scary process but i'm so pleased I had Hayley guiding me through it. Thank you so much Hayley Vellam! Reviewed on: 21st December 2024

First time buyer struggles to find a mortgage Halifa...

First time buyer struggles to find a mortgage Halifax sorted us out with everything highly recommended Reviewed on: 15th September 2024

Useless untrained, unprofessional

2 months into our application and still no further than day 1. Delay after delay has been made by Halifax as they are using untrained inexperienced underwriters. Requesting document after document even though they had already received these documents previously. Escalated to their senior management who ignored the escalation and didnt even have the respect to respond. We are a premier account holder with Halifax but this doesnt have any impact on their respect level for you. Respect is zero from Halifax. We are changing banks due to the issues we have and will not bank with any of their group companies. Useless Reviewed on: 5th September 2024

Constantly tried to upsell insurances.

Constantly tried to upsell insurances. Spend 1 and hour hours on phone then give a form to fill in repeating the whole process. Densbd access to property to value even when there us a recent valueation. For a remortage of 39000 massive over kill. Do you test your own procedures Reviewed on: 4th September 2024

Halifax fixed rate mortgages offer a competitive sel...

Halifax fixed rate mortgages offer a competitive selection of options that cater to various financial needs. I found their rates to be reasonable, making home financing more accessible. The standout aspect of my experience was the exceptional customer service; the staff were knowledgeable, friendly, and always ready to assist with any inquiries. Overall, I would highly recommend Halifax for anyone considering a fixed rate mortgage. Reviewed on: 24th August 2024

We Wouldn't Change From Our Halifax Mortgage

We usually take on a fixed rate as the mortgage continues and we have been very happy over the years (now at 27 with 6 to go - we had a remortgage) they are always very helpful and I wouldn't change from them. Reviewed on: 9th June 2024

Good mortgage service

Have offered a good rate than the other banks. The process for the mortgage was easy and simple. I recommend my friend to opt Halifax for their mortgage purpose. I will also like to continue with Halifax during the remortgage of they accept me. Reviewed on: 24th May 2024

They haven’t just helped me but they have also helpe...

They haven’t just helped me but they have also helped my family Reviewed on: 23rd May 2024

Great app, helpful service.

Great app, helpful service. Various product ranges for mortgage Reviewed on: 12th April 2024

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