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Harpenden Building Society: Savings reviews
Based on 352 reviews, last reviewed 28th Feb 2025
20% decrease in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
In branch service review
I like going to the local Tring branch and be able to ask questions, set-up new accounts and offered advice by your professional staff.
Reviewed on:
28th February 2025
About this product
Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?
Harpenden Building Society Savings reviews (352)
Harpenden Building Society Branch Review
Reply from Harpenden Building Society
This is really great to read. Thank you for your valuable feedback- it is appreciated.
Jon Sweeting
Commercial Manager
Response date: 4th December 2023
Harpenden Building Society
In branch service review
Reply from Harpenden Building Society
This is great to read- thank you for your feedback.
Jon Sweeting
Commercial Manager
Response date: 4th July 2024
Harpenden Building Society
In branch service review
Reply from Harpenden Building Society
This is great to read- thank you for your feedback.
Jon Sweeting
Commercial Manager
Response date: 4th July 2024
Harpenden Building Society
In branch service review
Reply from Harpenden Building Society
This is great to read. Thank you for your feedback.
Jon Sweeting
Commercial Manager
Response date: 4th July 2024
Harpenden Building Society
In branch service review
Reply from Harpenden Building Society
This is great to read- thank you for your feedback.
I will make sure that this is passed to Bev and her Line Manager.
Jon Sweeting
Commercial Manager
Response date: 4th July 2024
Harpenden Building Society
In branch service review
Reply from Harpenden Building Society
Thank you for your feedback, and i agree with your sentiments regarding an App. I know it's easy to promise 'Jam tomorrow' but this is on our road map for future development.
If you would like to sign up for our newsletter on our website www.harpendenbs.co.uk we can keep you up to date with our developments,
Jon Sweeting
Commercial Manager
Response date: 4th July 2024
Harpenden Building Society
In branch service review
Reply from Harpenden Building Society
This is great to read- thank you for your feedback.
Jon Sweeting
Commercial Manager
Response date: 4th July 2024
Harpenden Building Society
The Harpenden Online registration process is not good.
Reply from Harpenden Building Society
Hi Colin,
Thank you for your feedback and I'm sorry to understand that you were disappointed with our Harpenden Online registration. We are working hard with our software provider to improve the log-in process and generally enhance the user experience and we're confident that this will improve.
If we can be of any further assistance to you in this matter then please do not hesitate to contact me.
Kind regards,
Jon Sweeting
Commercial Manager
Response date: 4th June 2024
Harpenden Building Society
In branch service review
Reply from Harpenden Building Society
This is great to read- thank you for your feedback.
I will make sure this is passed to the team at Leighton.
Jon Sweeting
Commercial Manager
Response date: 4th July 2024
Harpenden Building Society
Good customer service on telephone
Reply from Harpenden Building Society
Hi Frances,
This is great to read and thank you for your feedback.
Kind regards,
Jon Sweeting
Commercial Manager
Response date: 28th May 2024
Harpenden Building Society
Very efficient service.
Reply from Harpenden Building Society
Hi Paul,
Thank you for your feedback, this is really great to read and we're delighted to have you as a member.
Kind regards,
Jon Sweeting
Commercial Manager
Response date: 15th May 2024
Harpenden Building Society
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