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Harpenden Building Society: Savings reviews

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4.34

Based on 380 reviews, last reviewed 27th Jun 2025

260% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

8%

4%

1%

4%

Latest highest rating:

5

In branch service review The face to face customer service I received in your Radlett branch today has been first class. Reviewed on: 27th June 2025

Verified source

Latest lowest rating:

1

Rubbish website Applied for a new savings account as a new customer, the easy bit. Received an email with user ID and activation key and link to Harpenden Online then... Read more Reviewed on: 8th June 2025

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About this product

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Harpenden Building Society Savings reviews (380)

In branch service review

5

Very friendly service. More fixed rate products needed. Reviewed on: 27th July 2024

Reply from Harpenden Building Society This is great to read. We have some exciting Fixed Rate products planned so please sign up for our mutual magazine and newsletters so we can keep you up to date. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

In branch service review

5

Staff in Tring are all brilliant and efficient. Issued tax certificates today. Reviewed on: 25th July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

In branch service review

5

Friendly service with a smile. The way building societies and banks used to be in the past. Customer service is excellent. Reviewed on: 23rd July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

Great, fast customer service

5

Very helpful over the phone when trying to large sum of money at short notice. Reviewed on: 23rd July 2024

Reply from Harpenden Building Society Hi Rob, Thank you for your review. This is great to read and i'm glad we were able to help. Kind regards, Jon Sweeting Response date: 24th July 2024

In branch service review

5

Local, small and friendly, very helpful staff. Reviewed on: 17th July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

In branch service review

5

Friendly service, explained everything. Great bank! Absolutely nothing to complain about with the staff, however I wish the opening times/days were better. Reviewed on: 17th July 2024

Reply from Harpenden Building Society Thank you for your feedback. We regularly review our opening hours to ensure that the needs of our customers are met against the commercial viability of opening the branches and head office for longer. If you would like to email me at [email protected] with further details on your requirements we will certainly consider this. Jon Sweeting Commercial Manager Response date: 2nd August 2024

In branch service review

5

Local, high street branch. Good opening hours. Friendly staff. Reviewed on: 11th July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

In branch service review

5

I like that there is a branch in Leighton Buzzard. Reviewed on: 8th July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

In branch service review

5

There's an office to visit, friendly service and no bail in terms. Reviewed on: 6th July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

In branch service review

5

It is a mutual society, it has a local branch where you get a welcome from the knowledgeable staff. Reviewed on: 1st July 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

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