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Harpenden Building Society: Savings reviews
Based on 336 reviews, last reviewed 20th Dec 2024
85% decrease in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
Courteous and efficient.
Easy to connect and fully responsive to questions.
Reviewed on:
20th December 2024
The company failed to inform Me of several savings...
The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders...
Read more
Reviewed on:
1st October 2024
About this product
Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?
Harpenden Building Society Savings reviews (336)
In branch service review
Reply from Harpenden Building Society
This is great to read. Thank you for your feedback.
Jon Sweeting
Commercial Manager
Response date: 1st November 2024
In branch service review
Reply from Harpenden Building Society
Thanks for your feedback, this is great to read.
Kind regards,
Jon Sweeting
Commercial Manager
Response date: 15th May 2024
In branch service review
Reply from Harpenden Building Society
Thank you for your feedback, and we can understand your disappointment that the Buckingham branch closed. We hope you will be happy in your new Bungalow and if we can be of further assistance in future then please let us know.
Kind regards,
Jon Sweeting
Commercial Manager
Response date: 15th May 2024
In branch service review
Reply from Harpenden Building Society
Thanks for your feedback, it is appreciated.
Jon Sweeting
Commercial Manager
Response date: 15th May 2024
In branch service review
Reply from Harpenden Building Society
This is great o read. I will make sure this is passed to Isabel and the team at Leighton Buzzard.
Jon Sweeting
Commercial Manager
Response date: 15th May 2024
In branch service review
Reply from Harpenden Building Society
This is great to read. We are aware of some of the issues with Apple iOS and are working with our partners to improve the user experience. In the meantime, I'll be sure to pass on your feedback to Isabel and the team at Leighton Buzzard.
Thanks once again,
Jon Sweeting
Commercial Manager
Response date: 15th May 2024
HBS needs 1 yr fixed rate bonds
Reply from Harpenden Building Society
Hi Anthony,
Thanks for your feedback. We might have something up our sleeve in the near future, so please sign up for our members newsletter on our website so we can keep you informed of new products.
Kind regards,
Jon Sweeting
Commercial Manager
Response date: 27th March 2024
Very helpful when trying to activate my account
Reply from Harpenden Building Society
Hi Andrew,
Thank you for your feedback- this is great to read.
Kind regards,
Jon Sweeting
Commercial Manager
Response date: 26th March 2024
Great start
Reply from Harpenden Building Society
Hi Graham,
How embarrassing- please accept my apologies. I will discuss this with colleagues to ensure that this does not happen again.
Thank you for your feedback.
Kind regards,
Jon Sweeting
Commercial Manager
Response date: 21st March 2024
Pleased to have found this Building Society!
Reply from Harpenden Building Society
Hi Jay,
Thank you for your very valuable feedback, it's appreciated.
We are working hard with our software providers to improve the user experience as we are very aware that their are some improvements required! That being said, I am always very keen to explore any potential wins we can use, and i'd be happy to take this suggestion.
I'm also keen to explore where the email has caused confusion- specifically to the good point you made regarding the account number in a different pl...
Response date: 11th March 2024
Shambles
Reply from Harpenden Building Society
Hi Jason,
I'm sorry if you have emailed me an i have not responded.
Perhaps instead you could contact me on either 01582 765411 or 07811 283441 then i would be happy to discuss this further.
Kind regards,
Jon
Response date: 7th March 2024