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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.44
Based on 337 reviews, last reviewed 30th Jan 2025
88% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Always friendly and helpful and customer focussed . Always friendly and helpful and customer focussed . Particularly grateful for their time and understanding when my husband died. Equally helpful wheth... Read more Reviewed on: 30th January 2025
Jaqueline h's avatar
Jaqueline h

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024
Simon H's avatar
Simon H
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (348)

Review of the Harpenden Building Society, Savings:

Harpenden Building Society Branch Review

5
Always friendly, and very helpful and knowledgeable. Reviewed on: 23rd August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

3
It's a mutual, but please improve your savings rates. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We have and are continuing to make significant changes across our savings range, and as a result 99% of our savers are getting a higher than average rate. We have also recently added a feature to our website to encourage customers and non-customers to register so that they can stay informed for Harpenden Building Society news. This includes information on new products, up to date rates and how to apply. In the meantime if i can be of any further assistance to you then please do not hesitate to contact me at [email protected] Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Personal contact. The staff at the Leighton Buzzard office are warm and friendly. Having an office/branch is key to our decision to place our funds with Harpenden. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Helpful and friendly service in the Leighton Buzzard branch. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. I'll make sure this is passed to Isabel and the Leighton Buzzard team. Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
On the high street, easy to use and friendly staff. Reviewed on: 1st January 2024
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
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Harpenden Building Society

Great company that I would recommend.

5
Trustworthy and reliable in keeping your money safe as well as growing it too. Reviewed on: 12th December 2023
Ruby 's avatar
Ruby
Reply from Harpenden Building Society Hi Ruby, Thank you for your lovely review. We are delighted you are pleased with your Harpenden Building Society account. We really appreciate your feedback. Jon Sweeting Commercial Manager Response date: 13th December 2023
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Harpenden Building Society

Very helpful and knowledgeable staff

5
Staff at Harpenden branch are very helpful. They are knowledgeable about all savings products and provided excellent advice Reviewed on: 1st December 2023
Sylvia Gomes's avatar
Sylvia Gomes
Reply from Harpenden Building Society Hi Sylvia, Thank you for your review and this is great to read. I'll pass your comments onto Louise and the team at Harpenden Branch. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are always ready to help and take their time to talk to you. Always very welcoming anytime of day. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
We like th eface-to-face contact and friendly, helpful staff. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Local, friendly and person, and good rates. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank toy for your feedback. This is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Local, friendly, personal service. It's a reminder that such institutions were called friendly societies when founded. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
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Harpenden Building Society

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