Smart Money People Logo
Share this page
Link copied

Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.44
Based on 348 reviews, last reviewed 31st Jan 2025
55% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
7%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

In branch service review Personal touch. Friendly and very helpful. Reviewed on: 31st January 2025
Verified source

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024
Simon H's avatar
Simon H
Read all reviews See your review

About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (348)

Review of the Harpenden Building Society, Savings:

Harpenden Building Society Branch Review

5
Always friendly, and very helpful and knowledgeable. Reviewed on: 23rd August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Nice, friendly staff. Branch not close unlike other banks and building societies. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I'm not sure if you meant close (as in distance) or closed (as like other Banks and Building Societies). Either way we'd like to thank you for your valuable feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are friendly and provide an amazing service. Always very helpful. Always leave with a smile. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is GREAT to read, and fully agree as I also have a smile after I have visited the branch teams! We really appreciate your feedback. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Good customer liason in branch; helpful staff. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendly and helpful staff in local branch are Harpenden's main asset. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read, thank you for your review. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Mutuality. People in branch, they are humans, and they are overall friendly and local. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Nothing to improve. Lovely staff, always friendly and very helpful. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is lovely to read- we can always find improvements, even if it's to make our members and branch staff's lives as easy as possible! We really appreciate your review, Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Small building society that has been going since 1953 (and only just discovered you!) and you issue passbooks and this is the main reason I have come to you as the big banks and building societies are going over to cards or online, so please keep the passbooks going. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Very efficient and welcoming staff. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
I was quick and politely served at the Leighton Buzzard branch. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read. I will pass this to Isabel and our Leighton team. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
Small, friendly branch, nice helpful staff. Please continue using passbooks. Thanks. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society Thank you for your valuable feedback- it is appreciated. Jon Sweeting Commercial Manager Response date: 4th December 2023
Harpenden Building Society Logo
Harpenden Building Society

Do you have a different Harpenden Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Harpenden Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill