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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.43
Based on 348 reviews, last reviewed 31st Jan 2025
53% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
7%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

In branch service review Personal touch. Friendly and very helpful. Reviewed on: 31st January 2025
Verified source

Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024
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Simon H
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (348)

Review of the Harpenden Building Society, Savings:

Harpenden Building Society Branch Review

5
Always friendly, and very helpful and knowledgeable. Reviewed on: 23rd August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024
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Harpenden Building Society

Harpenden Building Society Branch Review

5
We are sorry to be leaving Harpenden Building Society, unfortunately we need a better rate of interest to help pay for care costs. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society We're sorry to hear that you are leaving us too! We regularly review our products to ensure they all represent fair value and launching new products. To keep up to date, may I suggest you register on our website to sign up to our emails and magazines? this way you can be kept up to dare on any new products or rate changes. We hope one day you will decide to open an account with us again. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Understanding of my needs and requests. I could have looked at better online options with Harpenden Building Society. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. I'd be keen to discuss your comments further so perhaps you could send me an email to [email protected] Thanks in advance, Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Very friendly and efficient staff. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff are very helpful and professional. Reviewed on: 28th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Small and very friendly branch, most helpful regarding savings, with the customer at the forefront at what they do. Reviewed on: 26th September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

4
I like the fact you are a small, local Building Society. Helpful staff, nice to deal with on the phone and good to save locally. Reviewed on: 22nd September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It is local and convenient with fair interest rates. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Exceptionally prompt and helpful when I was dealing with account changes after my husband's death last year. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback, and i'm glad we were able to help you which must have been through a very difficult time. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
It's great that you contacted me early to get a better rate for my expiring fixed rate bond. It's a shame you close at lunchtimes. I would like to make bank transfers into a cash ISA. Reviewed on: 21st September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We regularly review our opening times to make sure they remain convenient. If you register for for Harpenden Online you can contact us 24 hours a day. For more details please visit our website. Thanks you once again for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Easy access to branch when Tring reopens - I live in the Wendover area so miss the Wendover branch. Reviewed on: 20th September 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th October 2023
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Harpenden Building Society

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