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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.43
Based on 348 reviews, last reviewed 31st Jan 2025
53% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
7%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

In branch service review Personal touch. Friendly and very helpful. Reviewed on: 31st January 2025
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Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024
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Simon H
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (348)

Review of the Harpenden Building Society, Savings:

Harpenden Building Society Branch Review

5
Staff are very friendly and helpful. The ability to make a deposit in a branch using a card would be very useful. Reviewed on: 23rd August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback and suggestion. We will take this on board for future discussions. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Nice staff and their customer knowledge is very good. They are always helpful giviing good advice. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Excellent staff who are very knowledgeable about their products. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

4
The staff in my local branch provide excellent support. You would have got much better marks if it was not for my difficulties in accessing your internet - as yet unresolved!. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society Thank you for your feedback. We are currently working hard to improve our online platform to make this more user friendly. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Friendlly staff and no queue in branch. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
They are lovely staff in the Leighton Buzzard branch. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society I agree and thank you for your feedback. I will make sure that this is passed to the Leighton team. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Contact with real people in a branch is very high on my list of priorities. The team at Leighton Buzzard can always be relied upon to brighten my day. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society This is really great to read, thank you for your feedback. I will make sure that this is passed to the Leighton team. Jon Sweeting Commercial Manger Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Love the face-to-face interaction, staff are friendly, helpful and good at explaining and gave good advice. Reviewed on: 29th August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
The staff go above and beyond to help everytime - truly amazing. Reviewed on: 29th August 2023
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Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

Harpenden Building Society Branch Review

5
Excellent customer service from friendly, helpful staff. Reviewed on: 29th August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
Harpenden Building Society Logo
Harpenden Building Society

Harpenden Building Society Branch Review

5
I like that you are local and in the town. Reviewed on: 29th August 2023
Verified Member's avatar
Verified Member
Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 12th September 2023
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Harpenden Building Society

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