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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.16 (638 reviews)

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3.10

Based on 638 reviews, last reviewed 22nd Nov 2024

50% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

34%

20%

34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024

Latest lowest rating:

2

Loyalty means nothing Been with them for 5 years, suddenly they “can’t” renew my insurance but will not tell me why. “It’s not on the system” there’s no explanation whatsoe... Read more Reviewed on: 22nd November 2024

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

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Hastings Direct Car Insurance reviews (638)

Cheapest quote

Gave the cheapest quote. Hassle-free application process. However, a bit too complicated when trying to change something midway through the year. Reviewed on: 22nd November 2017

Good rates

Moved to tnemon a comparison site 3 years ago. Always competitive when it comes to renewal. Reviewed on: 8th November 2017

Hastings

I had a little bump last year and Hasting's were great- very quick and straightforward service. Although I was a little shocked to see how much my premium had gone up this year, they were happy to help in bringing this down so that I stayed a loyal customer! Reviewed on: 1st October 2017

I am Number one

They treat you with respect (yes we know they all want your money at the end of the day) but for someone that goes out of their way to help you it definitely makes it easier and less stressful when renewing Reviewed on: 1st October 2017

Cheap Car Insurane Quotes

I've been with Hastings Direct for 3 years now, and they have always had the lowest quotes / requotes for my Car Insurance. I know that quotes are subject to a lot of individual factors - but for me I've had no problems with them at all. Reviewed on: 1st October 2017

Low cost insurance with breakdown cover

Full comprehensive insurance is among the cheapest I've found. Added bonus of breakdown cover makes this the best value for me. Reviewed on: 1st October 2017

Nothing too much trouble

Wonderful customer service team, was able to resolve my queries with minimum fuss and it was quick and easy to get proof of no claims discount. Reviewed on: 1st October 2017

Cheap and efficient!

A year after passing my test, somebody reversed into me and wrote off my car, hastings sorted everything out within 2 weeks and I got a lovely courtesy car! Prices are the best ive found with no box! Reviewed on: 30th September 2017

Nightmare when it comes to making a claim

I've never known such a prolonged claim experience. We kept getting passed through to different claims handlers who kept asking us exactly the same questions! Do they not all have access to the same systems? They then pass your claim on to yet another company who deals with getting the car assessed etc, which meant more asking the same questions. I know their prices are good however you pay for what you get and the experience with this company is dire. Reviewed on: 30th September 2017

Amazing service

Always helpful and affordable service get really good quotes Reviewed on: 30th September 2017

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