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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.16 (638 reviews)

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3.10

Based on 638 reviews, last reviewed 22nd Nov 2024

50% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

34%

20%

34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024

Latest lowest rating:

2

Loyalty means nothing Been with them for 5 years, suddenly they “can’t” renew my insurance but will not tell me why. “It’s not on the system” there’s no explanation whatsoe... Read more Reviewed on: 22nd November 2024

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

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Hastings Direct Car Insurance reviews (638)

Very keen to help

Sorted out my insurance when my situation was changing and kept the price lower than comparison sites Reviewed on: 29th September 2017

fabulous company

great quote, with lots of added extras. customer service is wonderful and any problems/claims are swiftly dealt with Reviewed on: 26th September 2017

Simple, well priced and just what I needed!

Says it all in the title, couldn't ask for any more. Well priced premium, handy 'live chat' to use if unsure of anything and quick, to the point answers! Reviewed on: 25th September 2017

Good price - easy purchase!

I bought my car insurance with Hastings recently as it was the most competitive on the market AND it had all the cover I needed! I had a few queries and used their 'live chat' to get these answered, it was quick, easy and hassle-free! Would definitely recommend them. Hopefully, they offer a competitive price next year as I am not looking to switch again! Reviewed on: 25th September 2017

Great

Quick to organise and great price Reviewed on: 21st September 2017

great

great company, no hassle, very helpful. Reviewed on: 21st September 2017

Cheapest but not the easiest

Hastings Direct were the cheapest for my policy by far. There were a number of different choices to add on to make the policy more expensive which was useful for a young driver. I had a few issues using their website though; I had to complete my application 3 times due to the website timing out for no reason and it was a bit difficult to understand what each of the 'extras' was going to cover me for and therefore, what wasn't actually covered in the policy to start with. Reviewed on: 20th September 2017

Quick service

They are quick to process your claim and you do not have to wait on the phone for long. Reviewed on: 18th September 2017

Cheap and easy to use

Cheap and easy to use. Amazing custormer service that are happy to help with anything. Would recommend Reviewed on: 13th September 2017

Excellent black box service

It had kept my insurance down a lot and it was the best insurance I could get for under £1,000 Reviewed on: 7th September 2017

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