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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1327 reviews)

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4.81

Based on 1,327 reviews, last reviewed 29th Jan 2025

47% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Opening a new account The business of opening a new account was smoothly and efficiently dealt with and staff were most helpful in helping fill out the paperwork. As we ar... Read more Reviewed on: 29th January 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1327)

Review of the Hinckley & Rugby Building Society, Savings:

Excellent service received in your Coalville branch.

Excellent service received in your Coalville branch. Very quick and easy process as a new customer. Reviewed on: 23rd January 2025

Reply from Hinckley & Rugby Building Society Hi Lisa, It’s wonderful to read your comments about the service you received from our team in Coalville and we’re very pleased to welcome you as a new member of the Society. We really hope we are able to help you realise your financial goals and if we can be of any further assistance, please feel free to pop in or give our team a call – they’d be happy to help. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 31st January 2025

Very pleased, happy to recommend!!

I have always found Hinckley & Rugby Building Society to be very accommodating & their onboarding processing is always very efficient,for example I sent them an email requesting an application form for a new account (via their website),the next day I received the application form and related information in the post,it included a prepaid 1st class envelope which I sent off immediately,the next day I received a courtesy phone call & email from Rebecca Wilson advising that my account had been opened & my passbook would be sent out in today's post..... unbelievable efficiency & great customer service. Reviewed on: 8th March 2024

Reply from Hinckley & Rugby Building Society Thank you very much for sharing your experience with Hinckley & Rugby Building Society. We greatly appreciate your positive feedback regarding the promptness of the service you received and how accommodating you find our teams. Ensuring a smooth and timely experience for our customers is something we strive for, and it's encouraging to know that we met your expectations. We look forward to continuing to provide you with excellent service in the future. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th March 2024

Quick and easy.

Quick and easy. Was just what i was looking for Reviewed on: 5th March 2024

Reply from Hinckley & Rugby Building Society Hi Jane Thanks for your feedback! We're delighted to hear that your experience with our South Wigston team was straightforward and efficient. If there's anything else you need assistance with, please do not hesitate to get in touch. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 8th March 2024

Regular saver

It did take longer than I expected to get notification of the account opening Reviewed on: 2nd March 2024

Reply from Hinckley & Rugby Building Society Thank you for taking the time to review our services. I am sorry to hear you waited longer than you had expected to receive notification that your account was opened, we will ensure this feedback is shared with our team. I hope this didn’t detract from your overall experience. Thank you for choosing to save with the society and if we can be of any further assistance please do not hesitate to get in touch. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 8th March 2024

Welcomed by friendly staff and the information about...

Welcomed by friendly staff and the information about products was very clear. Excellent service. Reviewed on: 27th February 2024

Reply from Hinckley & Rugby Building Society Thank you for taking the time to share your thoughts with us! We're delighted to hear that our friendly staff and clear product information made your visit a positive experience. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 29th February 2024

5* experience

We came to H&R to set up 2 children's savings accounts due to having the best interest rates currently - the process was super quick and easy. Liam was so helpful and informative. Reviewed on: 27th February 2024

Reply from Hinckley & Rugby Building Society Hi Amy, Thank you so much for taking the time to share your positive experience with us! We're very happy to hear that setting up the children's savings accounts was hassle free and that Liam was well equipped with all the information you needed. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 29th February 2024

Person in NUneaton branch, really helpful, answered...

Person in NUneaton branch, really helpful, answered all my questions and help me reinvest. Reviewed on: 26th February 2024

Reply from Hinckley & Rugby Building Society Thank you very much for taking the time to pass on your comments about our team in Nuneaton. It's great to hear you found them friendly and helpful and that you have again chosen the Society to look after your savings. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 29th February 2024

No title.

Called in branch to make a deposit. Was offered advice on both my existing, out of date account and the range of new accounts available. Thought about options and called in next day to open new account. The advisor was very helpful and explained things clearly. Reviewed on: 23rd February 2024

Investing in new savings accounts.

Good service at my local branch. Very efficient at sorting out my new accounts, and speedy service at returning my new pass books. Staff always very helpful. Reviewed on: 21st February 2024

Reply from Hinckley & Rugby Building Society Hi Joyce, this feedback is great to hear - thank you for taking the time out of your day to share it! We pride ourselves on our service in our branches so it's always great to hear when our members have had a positive experience. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd February 2024

Lovely Lutterworth

Always a pleasure to visit the Lutterworth branch, always helpful, efficient and friendly. New account set up without a hitch. Reviewed on: 15th February 2024

Reply from Hinckley & Rugby Building Society Thank you for taking the time to pass on this great feedback - it's great to hear you've chosen to open a new account with us and found it all nice and straightforward. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 16th February 2024

Just felt like I was receiving good old fashioned se...

Just felt like I was receiving good old fashioned service Reviewed on: 6th February 2024

Reply from Hinckley & Rugby Building Society Hi Jeffrey Thank you for your kind words! Providing a personal and positive experience is at the heart of what we do, and we're delighted that it resonated with you. If there's anything else you need or if you have further feedback to share, please feel free to reach out. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 7th February 2024

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