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Ruth B

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Review of the Hinckley & Rugby Building Society, Savings:

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Opening a new account

The business of opening a new account was smoothly and efficiently dealt with and staff were most helpful in helping fill out the paperwork. As we are fairly elderly ladies they were sensitive enough to move at our pace and speak clearly. the whole process took only 30minutes, a real contrast to trying to open a bank account last year, which took hours and more than one visit to a bank. Reviewed on: 29th January 2025

Reply from Hinckley & Rugby Building Society Hello Ruth, We’re so pleased to hear how happy you were with the service you received from our team in Lutterworth. We think taking the time with our members is very worthwhile and are delighted to hear you opened an account with the Society. Should you need any further information or assistance in the future please do not hesitate to contact us or pop into branch. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 31st January 2025

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