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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 1,979 reviews, last reviewed 19th Apr 2026
424% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Simply outstanding: customer service at its best: Simply outstanding: customer service at its best: I became a new customer of HRBS in December. How very rare to receive personalised customer service... Read more Reviewed on: 19th April 2026
Peter W's avatar
Peter W

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1979)

Competitve rates, friendly and helpful staff

5
Hinckley & Rugby offered me very competitve rates on my savings and the staff have always been very friendly, knowledgeable and helpful Reviewed on: 14th April 2026
Ian E's avatar
Ian E
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

SAVINGS RATES AND CUSTOMER SERVICE

5
I've had a previous mortgage with a great rate, and I have an account with a relly good interest rate. Customer Service is amazing - always available if I needed to know anything. Nothing is too much trouble. Highly recommend! Reviewed on: 14th April 2026
Karen 's avatar
Karen
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Helpful team

5
Team have always been so helpful and friendly whenever I need to speak to them. Reviewed on: 14th April 2026
HS's avatar
HS
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

The staff at Nuneaton branch always listen to your q...

5
The staff at Nuneaton branch always listen to your query. They delve into the solution ( sometimes asking other staff members) then give their best advice on how to solve it. very friendly, and I never feel rushed & as if eager to get rid of me by them.. .. I just hope this branch will not be shut down like so many of our banks have been. Leaving no one to talk to and get advice 1 to 1 ..just waiting for what seems a life time to only be put through to someone who doesn’t understand!!! Reviewed on: 14th April 2026
Susanr's avatar
Susanr
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Great service from friendly staff who are happy to h...

5
Great service from friendly staff who are happy to help customers. Reviewed on: 14th April 2026
Ann Spooner's avatar
Ann Spooner
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Very polite staff and timely advice.

5
Very polite staff and timely advice. Reviewed on: 14th April 2026
Mick's avatar
Mick
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Coalville are great

5
Great staff at the Coalville branch very friendly and helpful with my accounts Reviewed on: 14th April 2026
Michael B's avatar
Michael B
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

so nice to find a building society that have staff

5
so nice to find a building society that have staff to help you such a nice experience and isa rate was better than most from this trusted bank Reviewed on: 14th April 2026
richard 's avatar
richard
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Excellent Customer Service

5
Friendly and very helpfull staff in the "ISA Dept" who sorted out a prolem caused by the bank which was transferring my ISA to the Hinkcley & Rugby Buildng Society. So good to speak to real people without the need to go thru countless menus. Favourable interest rates offered. Reviewed on: 14th April 2026
Linda B's avatar
Linda B
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Opening a new account.

5
Great customer service. Very helpful and all details explained. The process is quick, uncomplicated and straightforward. Reviewed on: 14th April 2026
John B's avatar
John B
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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