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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1318 reviews)

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4.81

Based on 1,318 reviews, last reviewed 19th Dec 2024

24% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Superb service! Really clear information, friendly and cheerful discussion, can't fault it! Reviewed on: 19th December 2024

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1318)

Opening New Accounts -My experience.

I had a telephone call with a member of staff the previous day who gave a wide range of information regarding the savings accounts I was interested in, I called in to the Office the next day and received a very efficient informative visit with my accounts being opened there and then. I came away fully satisfied with the service. The lady Rita was lovely. My new passbooks have arrived today giving all of the correct information. Perfect service UI couldn't ask for more, I have been a customer of H & R for a long time and will remain so for the future .Thank you. Reviewed on: 12th January 2024

Reply from Hinckley & Rugby Building Society Hi Paula, thank you for your feedback and your loyalty to the Society. We’re very happy to hear your experience opening new accounts with us went smoothly, and you will be remaining a saver with the Society in future. Should you need any further assistance please do not hesitate to get in touch. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th January 2024

Polite no nonsense expertise.

Mandy could not have helped more.Excelent servic.e. Reviewed on: 11th January 2024

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your feedback John. We loved hearing your comments on the service you received from Mandy at our South Wigston branch. Mandy is a real asset to the Society and is always absolutely customer focused, we will happily share your comments with her personally. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th January 2024

Went great and happy with the outcome

Went great and happy with the outcome Reviewed on: 10th January 2024

Reply from Hinckley & Rugby Building Society Hi Lee thank you for your feedback. It’s great to hear you were happy with the outcome of your dealing with the Society. If we can be of any help to you in the future, please do not hesitate to get in touch. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th January 2024

Opening a Savings Account

We were dealt with expeditiously by a more than competent Manager who explained things simply to usin a friendly manner. Reviewed on: 10th January 2024

Reply from Hinckley & Rugby Building Society Hello Bob and thank you for your feedback about Jo at our Lutterworth branch. It’s great to hear the service you received was efficient, prompt, and friendly. That really is the type of comments we’re aiming to hear, therefore it’s wonderful to have our members confirm that’s what is being delivered. We will happily share your comments with Jo personally. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th January 2024

The society and the staff at Wigston were efficient...

The society and the staff at Wigston were efficient polite professional friendly. It was a pleasure to open my account with a society that is still so community based and that recognises that people come first. Fab. Reviewed on: 9th January 2024

Reply from Hinckley & Rugby Building Society Thank you so much for taking the time to pass on this fantastic feedback about our team in South Wigston. We are very committed to providing our members with a personal service and supporting our local communities, so it’s wonderful to hear this is recognised. It’s also great to hear you have chosen to save with the Society. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th January 2024

Very courteous and helpful on telephone and in office.

Very courteous and helpful on telephone and in office. Reviewed on: 8th January 2024

Reply from Hinckley & Rugby Building Society Thank you for your comments on the service you’ve received from our team in Coalville, we strive to offer the same personal service in branch and over the phone so it’s great to hear that’s what you have experienced. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 9th January 2024

We invested £100,000 in fixed rate bonds and isas.

We invested £100,000 in fixed rate bonds and isas. Sue was very polite, very helpful, very knowledgeable. We were extremely pleased. Jo Reviewed on: 8th January 2024

Reply from Hinckley & Rugby Building Society Hello Jo, thank you for taking the time to pass on your feedback about the service you received from Sue at our Coalville branch, which we will happily pass on to her personally. We’re also really happy to hear you’ve chosen the Society to look after your savings. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 9th January 2024

Jill at the Spalding Branch was very efficient

Jill at the Spalding Branch was very efficient & helpful with setting my ISA up.Would definitely go back again many thanks Reviewed on: 5th January 2024

Reply from Hinckley & Rugby Building Society Hi Mr Ambrose, thank you for passing on your feedback about the service you received from Jill at our Spalding office. We’re happy to hear you decided to save with the Society and that you’ll be back to see us again in the future. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 9th January 2024

Was very straight forward in setting up a young pers...

Was very straight forward in setting up a young persons account for our child Reviewed on: 4th January 2024

Reply from Hinckley & Rugby Building Society We’re really pleased to hear you found the process of opening your young saver account simple, thank you for taking the time to pass on your feedback. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 8th January 2024

Excellent account setup experience

Liam was very capable of setting up our ISA accounts. Took 30 minutes. Excellent service. Reviewed on: 3rd January 2024

Reply from Hinckley & Rugby Building Society Thank you for your feedback about the service you received from Liam at our Castle Street branch. It’s great to hear you chose to save with us and that you were happy with the service offered. We will happily pass your comments on to Liam personally. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 5th January 2024

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