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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 1,979 reviews, last reviewed 19th Apr 2026
424% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Simply outstanding: customer service at its best: Simply outstanding: customer service at its best: I became a new customer of HRBS in December. How very rare to receive personalised customer service... Read more Reviewed on: 19th April 2026
Peter W's avatar
Peter W

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1979)

Rugby branch

5
The staff at the Rugby branch are ALWAYS very friendly and very helpful, and they always give good advice Reviewed on: 14th April 2026
Eleanor Vale's avatar
Eleanor Vale
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

When i had fallen over they assisted me

5
I once fell over on my way to the South Wigston branch. When i arrived they gave me a sticking plaster and a pair of scissors on my request. Reviewed on: 14th April 2026
anne g's avatar
anne g
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Friendly and helpful staff.

5
Friendly and helpful staff. Website easy to navigate. Reviewed on: 14th April 2026
Alistair H's avatar
Alistair H
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Excellent staff who are very knowledgeable.

5
Excellent staff who are very knowledgeable. Very pleased with all at the Coalville branc Reviewed on: 14th April 2026
Michael Taylor's avatar
Michael Taylor
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Creditworthy savings at H&R

5
You offer varying savings accounts with different conditions to suit budgeting and short and long term investments, at different interest rates rewarding longer term savings. It’s easy to email for help and even to speak to friendly staff in person! The online access to personal accounts works easily and helps me micromanage my money pots. I have visited one branch once - a fair distance away- which was also a positive experience. Reviewed on: 14th April 2026
JSA 's avatar
JSA
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

All the staff in branch were very helpful and polite...

5
All the staff in branch were very helpful and polite, they helped set up the right saving accounts for myself,my husband and the children. All the details for each account were easy to understand and within a few days the saving books arrived as advised. When you call the H&R you also get to speak to the staff in your branch,which is a rare things these days and reassuring that if you need a question answering, it's done in minutes. Reviewed on: 14th April 2026
Emma V's avatar
Emma V
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Setting up multi accounts for Grandchildren made easy

5
Setting up multi accounts for Grandchildren was straightforward with friendly efficient staff providing the clarifications sought. Reviewed on: 14th April 2026
Tony S's avatar
Tony S
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

The website is a bit basic but all interactions with...

4
The website is a bit basic but all interactions with staff have been excellent. The products are quite good but I have found some alternative providers to be more competitive. Reviewed on: 14th April 2026
David T's avatar
David T
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Great staff always there with advice and guidance no...

5
Great staff always there with advice and guidance no pressure on which account to pick Reviewed on: 14th April 2026
Sharon S's avatar
Sharon S
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Great customer service team

5
Great customer service team who are easy to deal with and were available without a long wait Reviewed on: 14th April 2026
Clive 's avatar
Clive
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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