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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2109 reviews)

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4.84

Based on 2,108 reviews, last reviewed 20th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Rugby branch staff always on hand to assist customer... Rugby branch staff always on hand to assist customers in a professional & polite manner. Much better service than mainstream banks. Local branch & str... Read more Reviewed on: 20th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2109)

Very good customer service.

Very good customer service, can actually speak to a person which means a lot. Reviewed on: 21st April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026

Great Building Society to invest money.

I invested some of my pension lump sum 6 years ago into a rainy day 90 day notice account. I get a reasonable interest rate without having to continually change to different accounts. Unlike other banks, I still have a branch local to me so can visit them as and when I need to make a withdrawal. Reviewed on: 20th April 2026

Great to do business locally and with friendly people.

Great to do business locally and with friendly people. Reviewed on: 20th April 2026

Staff are a bit hit and miss

Some of the older staff are a bit strict and make you feel silly for asking questions. The younger ones are lovely :). The opening times are a bit daft, and I've seen better interest rates. However, it is pretty bang average in all departments. Reviewed on: 20th April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. If there’s anything we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026

Happiness is a good ISA

Very easy to set up cash ISA bond online Reviewed on: 20th April 2026

Kind and helpful staff.

The interest rate on my current savings are excellent. Because of old age I had trouble logging in and got locked out of my account. The staff were very kind and patient helping to put it right- couldn't do enough for me! Reviewed on: 20th April 2026

Account closure

Very helpful . Very knowledgeable Reviewed on: 20th April 2026

Excellent Customer Service.

Telephone call to H&R was answered very quickly, agent was very knowledgeable and helpful. Highly recommented! Reviewed on: 20th April 2026

Had the most competitive rate available when I was l...

Had the most competitive rate available when I was looking to invest. Customer service is friendly and efficient. Reviewed on: 20th April 2026

I go to the Hinckley &Rugby Building Society in Brou...

I go to the Hinckley &Rugby Building Society in Broughton Astley and Hinckley. I have got to say what wonderful Staff they are. There is nothing which is too much trouble for them to help you with. They are all extremely friendly, greeting you with a big hello and I find that when I leave the building we have always had a chat and a laugh. I feel they are more like friends. Amazing staff at both branches, lovely people. Reviewed on: 20th April 2026

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