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Review of the Hinckley & Rugby Building Society, Savings:

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Staff are a bit hit and miss

Some of the older staff are a bit strict and make you feel silly for asking questions. The younger ones are lovely :). The opening times are a bit daft, and I've seen better interest rates. However, it is pretty bang average in all departments. Reviewed on: 20th April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. If there’s anything we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 22nd April 2026

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