Write a review

Log in/Join

Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products

4.82

Based on 1,333 reviews, last reviewed 23rd Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Really nice person, excellent customer service, Really nice person, excellent customer service, Reviewed on: 23rd February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

Read all reviews See your review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

5

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Really impressed

5

Everyone is incredibly organised and efficient. Opening my little boys account was so easy and everything was explained clearly. The staff are friendly and professional, I would definitely recommend this building society. Reviewed on: 2nd May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Great experience

5

Quick and friendly service, handled my query and account opening quickly and efficiently. Reviewed on: 2nd May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Quick and pleasant service from the team

4

I was in and out of the agency in a quick and professional manner, everything dealt with along with a smile Reviewed on: 2nd May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Very efficient

5

Easy to open account on line and received passbook in the post within a few days as promised Reviewed on: 1st May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Freedom

5

Most regular savings tie you to a fixed amount, this is the first I've had with the freedom of £10 to £500. Excellent when money is tight. Reviewed on: 28th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023

Opening a savings account

5

Thanks to the team at Hinckley&Rugby for making it so easy to open my account Reviewed on: 27th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th April 2023

30 Month Fixed Rate Bond

5

When my two year fixed rate bond expired I needed a new investment product and this is perfect. The customer service I have received, both by letter and by telephone, has been swift, friendly and efficient. Reviewed on: 26th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th April 2023

Great Service

5

Very informative honest customer service. Reviewed on: 25th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th April 2023

Lowered interest rate when others are increasing!

1

The Hinckley and Rugby BS only launched this account paying 4.75% interest less than 3 months ago. Now I’m informed that the rate is being reduced to 4.25%. This is at a time when all other banks and Building societies are increasing their rates. My view is that this was a deliberate higher rate initially to attract new customers and they intended all along to reduce the rate shortly afterwards. Of course they will rely on the fact that 4.25% is still a good rate and customers can’t be bothered to close their accounts. Disgusting and unethical strategy. Reviewed on: 21st April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide feedback, we would like to request that you contact our complaints team at [email protected] to discuss the concerns you have raised further Response date: 26th April 2023

All good

5

Helpful and informative attention from staff. Good follow up by e mail. Reviewed on: 21st April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th April 2023

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Clockwise Credit Union (formally Notts and Lincs Credit Union) 4.92 from 827 reviews
Savings
from Newbury Building Society 4.86 from 7217 reviews
Personal Savings
from Hampshire Trust Bank 3.93 from 8 reviews

There's still more to see!

Hinckley & Rugby Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

Man on beach

News, guides and insight from our team

View resource hub

UK money news stories - 24 July 2024

UK money news stories - 24 July 2024

24th July 2024

Posted in Money Talks by Errolyn Smith

Your Money, Your Voice: Have your say

Your Money, Your Voice: Have your say

24th July 2024

Posted in Our insights by Errolyn Smith

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Our latest research - customers see little impact of FCA's Consumer Duty one year on

24th July 2024

Posted in Our insights by Darryl Barkwill

Consumer credit awards winners 2024

Consumer credit awards winners 2024

11th July 2024

Posted in Awards by Darryl Barkwill