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Hinckley & Rugby Building Society: Savings reviews

4.82
Based on 1,334 reviews, last reviewed 25th Feb 2025
4% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025
Michael J's avatar
Michael J

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024
Amila S's avatar
Amila S

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1334)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

5
Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024
Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025
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Hinckley & Rugby Building Society

Five star service

5
Fantastic service from Diane and staff at Nuneaton branch. Reviewed on: 14th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th April 2023
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Hinckley & Rugby Building Society

Good Customer Care

5
I was surprised how quick and efficient the whole experience of opening an account would be. Excellent Service, thank you. Reviewed on: 13th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th April 2023
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Hinckley & Rugby Building Society

Great service

5
Applied by post and got a phone call from the H&R BS the next day to confirm its receipt and chat about the next steps (e.g. posting out a passbook). The online set up was quick and the online site is very fast and easy to use. Reviewed on: 13th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th April 2023
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Hinckley & Rugby Building Society

Best savings account.

5
I request form to open saving account promptly I received by post ,and arranged to the branch and Mandy was very helpful from opening to complete form .Just like to say Thanks. Reviewed on: 8th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

Great customer service

5
Agent went out of her way to help with application delayed in post and kept me informed at all times Reviewed on: 7th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

Great customer service

5
The H&R website was very helpful and saving rates very competitive. Follow-up from staff on the phone very friendly and helpful. My only negative comment - I tried to arrange for an application form to be sent by completing the on-line form but it didn’t work for me and I had to ring instead. Reviewed on: 7th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

Very efficient service

5
Lovely lady who helped me open a new regular savings account in minutes. Excellent customer service Reviewed on: 6th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

EASY TO DEAL WITH

4
My first account with them and pretty straight forward to open, little else I can say. Reviewed on: 5th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

A very good customer experience

5
It took a little while to get the paperwork sent to me - I am not in your catchment area. I tried online but for some reason that did not work so ended up phoning for the documents. Once I sent off the completed documentation the account was opened very quickly and passbook etc received in the post soon afterwards. Everyone I have spoken to over the phone has been very helpful. Reviewed on: 5th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

Savings

5
I have had a really positive experience in opening my savings account with H&B this week. Reviewed on: 5th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th April 2023
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Hinckley & Rugby Building Society

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