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Hinckley & Rugby Building Society: Savings reviews

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4.82

Based on 1,334 reviews, last reviewed 25th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1334)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

5

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Excellent service

5

I’m really pleased with the savings account I opened as it lets me save for a house with good interest. Reviewed on: 4th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023

Top service

5

Cracking excellent smooth helpful service Reviewed on: 4th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023

New customer

4

This is the first time I have opened and account with H&R and found your member of staff very helpful and polite Reviewed on: 4th April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023

Very professional and friendly

5

Nothing was too much trouble explaining the different accounts and giving good advice Reviewed on: 3rd April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023

Very personal customer service

4

It was unusual to apply via post, I can’t remember the last time I had to apply for something via the post, however the service felt a lot more personal as a result. The set up was fairly straightforward, despite an error on my behalf by forgetting to add the correct bank reference. Reviewed on: 3rd April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023

Opening New Account

5

Both Linda and Rita both very helpful and very knowledgeable, thanks for your help. Reviewed on: 3rd April 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th April 2023

Great rate regular savings account

4

Was really impressed with the rate initially and since opening an account have found the staff really helpful and they give a personal touch to your experience Reviewed on: 31st March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd April 2023

Friendly, quick, efficient - perfect!

5

I went in to open a regular saver account and the team were brilliant. Personal service, explained everything so clear and I left 15 mins later with a new account! Brilliant. Reviewed on: 31st March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd April 2023

Reg saving

5

Straight forward to open the account waiting for the paperwork to arrive in the post Reviewed on: 31st March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd April 2023

So far so good

4

Very good communication with the manager. Reviewed on: 31st March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd April 2023

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