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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1362 reviews)

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4.81

Based on 1,362 reviews, last reviewed 5th Apr 2025

64% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

4

Overall very good. Overall very good. Stuff at the brunch and telephone service are very helpful and polit . Reviewed on: 5th April 2025

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1362)

Review of the Hinckley & Rugby Building Society, Savings:

The experience was very easy at the Lutterworth branch!

The experience was very easy at the Lutterworth branch! Reviewed on: 25th March 2025

Reply from Hinckley & Rugby Building Society Hi Michael, Thank you for passing on your feedback about our team in Lutterworth, we appreciate you taking the time. It’s always good to hear things are nice and easy for our members, we like to keep things uncomplicated where we can. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 28th March 2025

Overall very good.

Overall very good. Stuff at the brunch and telephone service are very helpful and polit . Reviewed on: 5th April 2025

Liam is very knowledgeable and helpful

Liam is very knowledgeable and helpful Reviewed on: 3rd April 2025

Contacted the H&R online chat regarding a new ISA.

Contacted the H&R by online chat regarding a new ISA. I was quickly contacted by the South Wigston branch arranged meeting and the ISA books are being posted all in the same day. Exceptional service. Thank you and well done. Reviewed on: 3rd April 2025

Opening Saving Accounts

Clear information and very effective opening our accounts Reviewed on: 3rd April 2025

Natalie in Lutterworth was helpful, friendly and eff...

Natalie in Lutterworth was helpful, friendly and efficient. Reviewed on: 3rd April 2025

I WAS DEALT WITH A PLEASING, WELCOMEING, MANNER,VERY...

I WAS DEALT WITH A PLEASING, WELCOMEING, MANNER,VERY CLEAR EXPLANATIONS AND ACHIEVED ALL THAT WAS NEEDED Reviewed on: 2nd April 2025

Great Service!

We always like to go into the South Wigston branch as the staff are very helpful. Marie & Rita fully explained the accounts we could transfer our money into. They were both extremely knowledgable about the accounts available to us. Many Thanks Reviewed on: 1st April 2025

Convenient being local.

Convenient being local. Quick efficient & very helpful staff in the branch Reviewed on: 29th March 2025

Friendly, professional, efficient.

Diane at Nuneaton branch was friendly, professional and highly efficient .... exactly what is required for customer satisfaction and retention ...... Excellent Reviewed on: 27th March 2025

Rita was very helpful.

Rita was very helpful. It proved easy to change accounts for my elderly mother. The cancelled and new passbooks were returned by post safely and swiftly after my visit. Reviewed on: 27th March 2025

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