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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.76 (1290 reviews)

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3.66

Based on 1,290 reviews, last reviewed 17th Apr 2025

1067% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Accountable, smooth and transparent Accountable, smooth and transparent Reviewed on: 16th April 2025

Latest lowest rating:

1

To much incompetence. To much incompetence.Very bad experience Reviewed on: 17th April 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1290)

Review of the HSBC, Bank Account:

OK

Nothing special but does everything I want my account to do Reviewed on: 2nd February 2023

To much incompetence.

To much incompetence.Very bad experience Reviewed on: 17th April 2025

Refuse to bank with Chinese Bank

I closed my account since it became a Chinese owned bank. As a world hostile nation I am protesting with my feet and showing no support for them. I'm a man of principle and refuse to support bullies. Reviewed on: 16th April 2025

Accountable, smooth and transparent

Accountable, smooth and transparent Reviewed on: 16th April 2025

It’s alright

Been with HSBC for a few years, they are reliable but interest rates on savings aren’t the best. Customer service is not great, with them passing off problems. However, app is functional and easy to use, and the in-app customer service system is good. Reviewed on: 15th April 2025

Good branch for general banking, but could use some...

Good branch for general banking, but could use some app polishing. Support was always there when needed at my local branch, however opening times may be inconvenient. Secure payments and checks, and easy to order my physical card. Reviewed on: 11th April 2025

Great Overall - always a good experience.

Great Overall - always a good experience. Reviewed on: 9th April 2025

Good bank, Friendly staff.

Good bank, Friendly staff. I am with HSBC since 2007. I ahve also my business account. No problems so far. Reviewed on: 4th April 2025

Honest Bank Surely Cares is HSBC

I have banked with HSBC for a long time and I have had other bank accounts with other banks but for everyday banking hsbc is best . Service is great and the app is excellent. Support always available if you need it . Reviewed on: 2nd April 2025

Nothing too much trouble at HSBC Liverpool

I had to do a money transfer to Tenerife. Bank clerk most helpful and assisted me in doing so and also arranged a global money card to be ordered for next trip. Reviewed on: 2nd April 2025

Experience

When I went to handle business, the staff were very considerate and the service was excellent. Moreover, there were staff from different countries, and they could speak the corresponding native language according to the customers they served. Reviewed on: 2nd April 2025

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