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HSBC: Credit Card reviews

3.13
Based on 111 reviews, last reviewed 24th Apr 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
41%
See only 4 star reviews
20%
See only 3 star reviews
12%
See only 2 star reviews
5%
See only 1 star reviews
22%

Latest highest rating:

4

Good credit card, good 0% balance transfer deal. Good credit card, good 0% balance transfer deal. paper statements are good and app is also good Reviewed on: 19th April 2025
Gloria in E's avatar
Gloria in E

Latest lowest rating:

1

HSBC Targeting, attacking & closing accounts of Jews... Targeted, attacked & account closed due to Jewish ethnicity by HSBC UK Bank. Vile, Disgusting, Antisemitic Comments + Abuse by multiple staff (I was t... Read more Reviewed on: 24th April 2025
Ingridd's avatar
Ingridd

About this product

HSBC Credit Card reviews can help you to find out about the pros and cons of the HSBC Credit Card credit card. What kind of features do HSBC customers like? Find out more about the HSBC Credit Card by reading our trusted Smart Money People reviews. You can also write your own HSBC Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

HSBC Credit Card reviews (111)

Review of the HSBC, Credit Card:

Dont avail any of HSBC service

1
HSBC is the worst bank that I have ever come across. The credit card department is useless and hopeless. I have logged couple of complaints on 14th Aug and till now (24th Aug) no communication even if I have chased them 6-8 times with 45 mins discussion each time. Every time, I received false commitment from CC folks, their manager and next level manager as well. It such pathetic situation. DONT ever…ever. and ever go for their service .. be it credit card or account opening or anything else Reviewed on: 24th August 2018

Very happy with HSBC.

4
Very happy with HSBC. The CS team is always very helpful. Reviewed on: 12th April 2024

Fair reward program, easy to use platform

5
Fair reward program, easy to use platform Reviewed on: 16th February 2024

Great customer service especially during a fraud alert.

5
Great customer service especially during a fraud alert. Reviewed on: 15th February 2024

Total waste of time!!!

1
I was pre-approved for 0% balance transfer of £5000, but after answering personal questions both on line and over the phone, was offered a credit limit of £1000. Total waste of everyone’s time, and felt that ai had sold my soul to the bank for them to then not approve the credit ai was applying for! Reviewed on: 4th February 2024

New credit card

5
Just took out a new credit card. I am already a customer so there wasn't much admin but the process was quick and easy. I'm happy. Reviewed on: 4th January 2024

Rude staff

1
They are so rude. They should be trained to attend to customers. I don't think they won't work. They don't listen to you. Reviewed on: 5th December 2023

Never recommend HSBC.

1
Damn officers, dont take HSBC’s services. Reviewed on: 21st November 2023

Global card

5
Simple’s and I do like simple. Perfect for when going abroad Reviewed on: 22nd August 2023

Accessible Student Credit Card

4
The ability to get a credit card along with a student bank account has allowed me to start building my credit history and score. Reviewed on: 11th June 2023

Good Reputable Company with clear terms and conditions.

5
Good Reputable Company with clear terms and conditions. Reviewed on: 3rd June 2023

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