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HSBC: Credit Card reviews

3.13
Based on 111 reviews, last reviewed 24th Apr 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
41%
See only 4 star reviews
20%
See only 3 star reviews
12%
See only 2 star reviews
5%
See only 1 star reviews
22%

Latest highest rating:

4

Good credit card, good 0% balance transfer deal. Good credit card, good 0% balance transfer deal. paper statements are good and app is also good Reviewed on: 19th April 2025
Gloria in E's avatar
Gloria in E

Latest lowest rating:

1

HSBC Targeting, attacking & closing accounts of Jews... Targeted, attacked & account closed due to Jewish ethnicity by HSBC UK Bank. Vile, Disgusting, Antisemitic Comments + Abuse by multiple staff (I was t... Read more Reviewed on: 24th April 2025
Ingridd's avatar
Ingridd

About this product

HSBC Credit Card reviews can help you to find out about the pros and cons of the HSBC Credit Card credit card. What kind of features do HSBC customers like? Find out more about the HSBC Credit Card by reading our trusted Smart Money People reviews. You can also write your own HSBC Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

HSBC Credit Card reviews (111)

Review of the HSBC, Credit Card:

Dont avail any of HSBC service

1
HSBC is the worst bank that I have ever come across. The credit card department is useless and hopeless. I have logged couple of complaints on 14th Aug and till now (24th Aug) no communication even if I have chased them 6-8 times with 45 mins discussion each time. Every time, I received false commitment from CC folks, their manager and next level manager as well. It such pathetic situation. DONT ever…ever. and ever go for their service .. be it credit card or account opening or anything else Reviewed on: 24th August 2018

Purchase Credit Card

5
If you're looking for a smart financial option, I highly recommend getting a Purchase Plus Credit Card Account. With 20 months of interest-free payments, I was able to book a family vacation for this year's holiday without worrying about paying extra interest rates. It helped me stay within my budget and made my vacation planning stress-free. Reviewed on: 1st June 2023

Enables students to gain a credit card

5
Excellent that HSBC offers students the opportunity to gain a credit card, enabling them to boost there credit score whilst still studying. Reviewed on: 31st May 2023

Good website and mobile app

4
Website and mobile app very user friendly. Reviewed on: 11th April 2023

HSBC Unhelpful to clients

1
Difficult to contact with correct departments and not very understanding when having difficulties in paying Reviewed on: 11th April 2023

Very good

5
Been with them for 4 years and can't complain Reviewed on: 11th April 2023

Reliable Credit Card

4
The HSBC Credit card is reliable and any customer service issues are always handled with care. Reviewed on: 8th April 2023

10

5
Very good money rates fee I recomand Reviewed on: 5th April 2023

Useful in some contexts

3
Credit card is helpful for unexpected costs that I want a bit more time to pay off, but given the low credit limit it can be more harmful than beneficial, as going above 50% doesn't reflect well on my credit score. Inclined not to use it much, which kind of defeats the point a bit, but it's come in handy at times. Not in love with it, but it does the job to some extent. Reviewed on: 31st March 2023

Good saving rate and easy access

5
Sort direct debits out with ease Reviewed on: 29th March 2023

Easy purchase

4
Credit card with re-payment in instalments. Great experience. Secured Reviewed on: 22nd March 2023

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