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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.94

Based on 2,351 reviews, last reviewed 18th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

They will take your money and dismiss claims

I was with laka for years, at some point I decided to pause my policy because I wasn't cycling and thought my bicycle was safe enough in my building. the same week I paused it it got stolen. Since I was still insured as that month was gonna be paid for I went on the website to resume my policy and obviously started a claim. They discharged me to another company called Zurich which then arranged a video call with me to basically get all the facts as laka found it suspicious. They tried to claim that I was not insured but if I still paid two months of cover after that pause so the entire time I was covered. then Zurich said they are still waiting for police to confirm my report. It has been about 6 months! I am seriously considering making a complain to ombudsman as this is not ethical at all and I feel robbed after paying my insurance for so long and then being dismissed like this. Reviewed on: 18th December 2024

Great service

I signed up to Laka a few years ago after my last bike was stolen. I have always been impressed by the collective nature of the premia and the way they are dedicated to cyclists. I also like the fact that there is no excess eating into your claim. Then, last week I had to claim. Someone stole my beautiful Brooks saddle (and seat post and saddle bag). Laka were great, the claim was resolved quickly, easily and sympathetically. I'd recommend them to anyone with a bike to protect. Reviewed on: 5th October 2022

Best Insurers All-Round

Amazing service for such a great price. If you ever have to make a claim the Laka team are there to assist you. The monthly updates are great in informing you what your contributions are going towards and the the nature of claims. Very efficient insurers who have a really good knowledge of bikes and are very good at keeping in contact with their customers without going over the top. Reviewed on: 4th October 2022

Highly recommend

It feels like the folks at Laka really understand their customers, I was recommended them by a friend & wouldn’t hesitate to do the same, I found joining easy the website is very pleasant to use, all I hear is good things from fellow cyclists so I’m pleased I have my bike covered by such a great company Reviewed on: 4th October 2022

Insurance for your ride

Brilliant company that genuinely loves cycling, refreshing outlook on insurance! Reviewed on: 4th October 2022

Great value

Laka understood my Home Insurance already covers my cycles away from home, so I could get PL (and legal advice) at a totally reasonable price from them. Reviewed on: 4th October 2022

Just great

Smoothest bike insurance process I've experienced. Very reliable. Reviewed on: 4th October 2022

Great service

Not had to use them properly yet thankfully. But the few times I've got in contact for advice/support they've been spot on. Reviewed on: 4th October 2022

Great service and easy to use

Intuitive platform, quick and easy sign-up. Terms are in plain English. Reviewed on: 4th October 2022

Easy, efficient, cost-friendly

Easy to book, not had to claim, but seems fairly straightforward process if I have to. Very reasonable price. Reviewed on: 4th October 2022

Alternative Insurance.

A different way of insuring your bicycle, but a good way of doing it. A trustworthy and value for money insurance company. Reviewed on: 4th October 2022

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Laka: Cycle Insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Laka Cycle Insurance reviews (2351)

They will take your money and dismiss claims

Great service

Best Insurers All-Round

Highly recommend

Insurance for your ride

Great value

Just great

Great service

Great service and easy to use

Easy, efficient, cost-friendly

Alternative Insurance.

Join Smart Money People

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