Write a review

Lloyds Bank: Business Banking reviews

Name: Business Banking
Rating: 2.54 (143 reviews)

View other Lloyds Bank products

2.57

Based on 143 reviews, last reviewed 28th Feb 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

22%

11%

12%

48%

Latest highest rating:

4

Good banking product for our local community group a... Good banking product for our local community group and for our social enterprise (Community Benefit Society.) Very easy to apply for online. Longish l... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

There business banking account is shocking compared... There business banking account is shocking compared to others and they charge £8.50 a month which is most than others , zero interest given , zero too... Read more Reviewed on: 27th October 2024

Read all reviews See your review

About this product

Lloyds Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Lloyds Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Lloyds Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Lloyds Bank Business Banking reviews (143)

Review of the Lloyds Bank, Business Banking:

Relationship mangers are inept and have zero business sense

I've banked with Lloyds for business for a few years now, had terrible experiences of trying to get anything done. Their relationship manager and clients services team cannot complete the most simple of jobs. I do wonder if their Manchester office staff have some kind of drug addiction problem. I've had enough, have quit and moved my account. Reviewed on: 27th June 2020

More communication between staff!

Better liaison with branch amd business manager would be helpful. The service can feel very disjointed at times. Reviewed on: 5th February 2016

Average customer service

Average service, nothing that goes above and beyond standard customer service Reviewed on: 31st January 2016

Can handle high volumes of transactions

We have many transactions a day and use Lloyds business banking as they have an excellent online banking facillity which works well for our business. Reviewed on: 25th January 2016

What am I paying for ?

I pay a monthly fee, but not sure what I am paying for ? Reviewed on: 20th January 2016

Easy to work with

I never go into the bank, I mainly use online banking which I am very happy with. I value them because they look after my money and they're easy to work with! Reviewed on: 20th January 2016

It meets our day to day needs

It meets our day to day needs but not more than that. It could be better by offering some interest on longer term deposits. I value the security, reliability and timeliness. Reviewed on: 20th January 2016

Quick and easy

The whole process from start to finish was very simple. My mind was put at ease and I felt confident that the service was right for my business. Reviewed on: 16th January 2016

there needs to be a better business bank!

setting up business banking is a nightmare fraught with copious amounts of paperwork that could be streamlined via technology Reviewed on: 15th January 2016

Transparent costs, excellent customer service and superb online banking.

The customer service and support we've received has been great. The internet banking is easy to use and accessible. I'm also impressed with the levels of security - it's secure without being too difficult to access regularly. Banking costs are very transparent as is the cost of borrowing. Downside was the period of time taken to open the account - it took in excess of 2 months to get to account operational due to backload. Reviewed on: 13th January 2016

Very bad customer's accounts management

I was a loyal Lloyds customer for almost 10 years! We have ours ups and downs with Lloyds but both sides have always been ready to solve the problems without unnecessary distress. All for nothing when Lloyds (14 days ago) decided to close our business account giving us : N O T H I N G ! - no written notice about account closure - no letter informing about account closure - no letter explaining why the closing (this one is in their T&C so I don't really complain about it) - no cheque with our account balance - SIMPLE - LLOYDS STOLE OUR MONEY (we got last statements as a proof) - no contact with Lloyds review team - simple answer "I'm sorry. Nothing we can do about it"! Lloyds in few simple steps send our company into bankruptcy - we have no access to our funds, unpaid invoices, customer can't pay us (our account simply vanished!) and there is nobody who willing to help us :( if you run micro business PLEASE STAY AWAY FROM LLOYDS! You may loose your money without warning! Reviewed on: 5th October 2015

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Debit Card
from Tred 4.64 from 3 reviews
Business Banking
from Nationwide 2.93 from 24 reviews
Business Banking
from Metro Bank 4.79 from 2236 reviews

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub