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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

81% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Ever so supportive and helpful

Lloyds have been an amazing bank to deal with. They are exceptionally supportive, helpful and friendly. A superb service all around Reviewed on: 6th December 2018

Cannot fault the customer service

My local branch staff are always kind and courteous and always happy to help everyone. Reviewed on: 30th November 2018

Not bad, but could improve

Lloyds is a trusted bank, I wish it was more modern and easy to use though like new banks ie. Monzo Reviewed on: 27th November 2018

Excellent

We have always had excellent service from Lloyds bank. I'd highly recommend them for banking. Reviewed on: 26th November 2018

Crazy charges

I am struggling financially. After requesting my monthly charges not be charged daily (as this means I'm always over my limit), Lloyds ignored this request and continue to charge me daily. This means every month I am charged for going over my limit! Reviewed on: 25th November 2018

Superb

Excellent customer service at Lloyds, very friendly and helpful Reviewed on: 24th November 2018

10

Truck driver is from Romanian .Now live in England Reviewed on: 23rd November 2018

Love this bank

Reliable bank, online banking always works great, would definitely recommend to friends and family Reviewed on: 23rd November 2018

safety fast and good bank

best bank in uk , they are need to be first .!!! Reviewed on: 23rd November 2018

It's okays nothing problems perfect work

Easy and fast! everything's good! peoples is well. :) Nice job guys ! Thanks Have nice day ! Reviewed on: 21st November 2018

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