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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.03 (783 reviews)

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4.03

Based on 783 reviews, last reviewed 28th Mar 2026

1500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Helped me to get my money back They were really helpful when I faced an issue related to fraud. My account got scamed by a fraudster and I lost all my money. The customer service te... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Closed my account with no reason given Lloyds Bank closed both my Current account and Business account. No reason given. Demanded that I repay my overdraft within 30 days. It's ridiculous t... Read more Reviewed on: 28th March 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (783)

very good

very good 5+ very good 5+ very good 5+ Reviewed on: 8th January 2019

Good account

Debit account meets all my needs no need to pay any extra Reviewed on: 5th January 2019

always amazing customer service

I've been with lloyds since I first got a bank account and they've never failed me. There have been times over the years that they could have sold me things I really didn't need or could afford but they have a conscience unlike some companies I've come across. Every review I've had they've been impeccable in seeing the full picture of my finances and whats needed or not needed. Every time I leave the branch I feel the staff have gone above and beyond and not just for a good review. thats rare these days. well done Lloyds! Reviewed on: 5th January 2019

customer service

Average customer services for an average bank Reviewed on: 4th January 2019

A bank you really can trust

Lloyds bank have always been very helpful, polite and makes you feel safe. Reviewed on: 3rd January 2019

overall rating

I found that they are very helpful Reviewed on: 31st December 2018

App

The app is perfect for banking on the go as I never get a chance to go to my branch. It’s simple to use and easy to find what you’re after. Reviewed on: 30th December 2018

Easy banking

The app is so easy to use and you can do everything you need in seconds Reviewed on: 30th December 2018

reliable classic banking

staff always friendly and very informative Reviewed on: 29th December 2018

a great bank

been with lloyds for over 30 years and they have always been spot on always Reviewed on: 28th December 2018

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