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Lloyds Bank: Classic Account reviews

4.03
Based on 776 reviews, last reviewed 24th Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
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20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026
Clare's avatar
Clare

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026
Helen S's avatar
Helen S

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (776)

Ok but probably not the best bank

3
Not great terms for accidental overdraft. Not great interest rates. Plus is that there is still a branch on my high street. Reviewed on: 8th December 2018

Faster in the branch

5
From my experience When do you have a problem it’s better to go to the local branch then online Reviewed on: 8th December 2018

good experience

5
Very friendly staffs always helpful Reviewed on: 7th December 2018

Easy banking

4
App is easy to use. App sometimes goes down for a little while but that’s technology. Over all good experience with Lloyd’s Reviewed on: 7th December 2018

Not bad

4
Nothing to complain about, would recommend if someone had a bad experience elsewhere Reviewed on: 6th December 2018

Ever so supportive and helpful

5
Lloyds have been an amazing bank to deal with. They are exceptionally supportive, helpful and friendly. A superb service all around Reviewed on: 6th December 2018

Cannot fault the customer service

4
My local branch staff are always kind and courteous and always happy to help everyone. Reviewed on: 30th November 2018

Not bad, but could improve

3
Lloyds is a trusted bank, I wish it was more modern and easy to use though like new banks ie. Monzo Reviewed on: 27th November 2018

Excellent

5
We have always had excellent service from Lloyds bank. I'd highly recommend them for banking. Reviewed on: 26th November 2018

Crazy charges

1
I am struggling financially. After requesting my monthly charges not be charged daily (as this means I'm always over my limit), Lloyds ignored this request and continue to charge me daily. This means every month I am charged for going over my limit! Reviewed on: 25th November 2018

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