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Lloyds Bank: Classic Account reviews

4.03
Based on 776 reviews, last reviewed 24th Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026
Clare's avatar
Clare

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026
Helen S's avatar
Helen S

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (776)

Easy and Simple

4
Always straight forward to deal with the bank, online services cover almost everything you need to do and when having to deal with the bank in person or on the phone, still and simple and pleasant experience Reviewed on: 9th January 2019

A shining example of what a modern bank should be

5
Lloyds are a forward-thinking, progressive and friendly bank that offers serious banking and financial services. They are customer-focused and flexible. Whilst I do most of my banking online or on the app, I always find a visit to a branch is smooth and hassle-free. Although I have tried other banks too, I think Lloyds is by far the best experience for my current account and daily banking needs. Reviewed on: 8th January 2019

very good

5
very good 5+ very good 5+ very good 5+ Reviewed on: 8th January 2019

Good account

4
Debit account meets all my needs no need to pay any extra Reviewed on: 5th January 2019

always amazing customer service

5
I've been with lloyds since I first got a bank account and they've never failed me. There have been times over the years that they could have sold me things I really didn't need or could afford but they have a conscience unlike some companies I've come across. Every review I've had they've been impeccable in seeing the full picture of my finances and whats needed or not needed. Every time I leave the branch I feel the staff have gone above and beyond and not just for a good review. thats rare these days. well done Lloyds! Reviewed on: 5th January 2019

customer service

3
Average customer services for an average bank Reviewed on: 4th January 2019

A bank you really can trust

5
Lloyds bank have always been very helpful, polite and makes you feel safe. Reviewed on: 3rd January 2019

overall rating

5
I found that they are very helpful Reviewed on: 31st December 2018

App

5
The app is perfect for banking on the go as I never get a chance to go to my branch. It’s simple to use and easy to find what you’re after. Reviewed on: 30th December 2018

Easy banking

5
The app is so easy to use and you can do everything you need in seconds Reviewed on: 30th December 2018

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